This Business is not BBB accredited
Flow Rite LLC ServicesAdditional Locations
Phone: (970) 308-3618 110 Willow Circle Dr, Loveland, CO 80537
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This business does everything from drain cleaning to complete overhauls, plumbing installation and furnace repair.
On 6/4/2014 this business's accreditation in the BBB was revoked by the BBB's Board of Directors due to its failure to adhere to the BBB requirement that Accredited Businesses meet and abide by the following standards:
- 6A. Promptly respond to all complaints forwarded by BBB by:
- Resolving the complaint directly with the complainant and notifying BBB, or
- Providing BBB with a response that BBB determines:
- is professional,
- addresses all of the issues raised by the complainant,
- includes appropriate evidence and documents supporting the business' position, and
- explains why any relief sought by the complainant cannot or should not be granted.
This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered the rating for Flow Rite LLC Services include:
- Length of time business has been operating
- Failure to respond to 1 complaint filed against business
- BBB Accreditation was revoked because the business failed to honor its accreditation agreement with BBB.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||1|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Type of Entity
Limited Liability Company (LLC)
Business ManagementMr. Mike DiFede, Owner
Sewer Companies Water Heater Repair Stores Water Main Installation Companies Remodelers Basement - Remodeling Bathroom Remodeling Plumbing Fixtures, Parts, and Supply Stores Water Heaters - Dealers Boiler Dealers Snow Melting System Providers Furnace Cleaning Kitchen and Bath Remodelers Kitchen Remodeling Boiler Repair Cleaning Companies Drainage Companies Sump Pump Contractors Excavating Contractors Pipe Thawing Services Plumbing Plan Services Drain and Sewer Cleaners
Refund and Exchange PolicyIf we fail to resolve related issue, complete refund after 2nd try.
Service AreaLoveland, Fort Collins, Greeley, Estes Park, Berthoud, Longmont
Alternate Business NamesFlowrite LLC
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Complaint Trends - Last 3 Years
Customer Review Trends
BBB Customer Review Rating plus BBB Rating Overview
BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.
|Customer Review Experience||Value|
|Positive Review||5 points per review|
|Neutral Review||3 points per review|
|Negative Review||1 point per review|
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Problems with Product/Service
Read Complaint Details
Complaint: On December 5, 2013, I hired Mr. **** ****** owner of FlowRite Plumbing to repair our exterior pipe line. The contract said for all works, labor, materials as described.Job to replace water service to house,in a poly pipe to basement 1 piece to joints,Cutting of concrete removal and replacement Equipment for/baring and digging of line, soil compaction in area's where concrete was removed. All equipment materials and labor to complete Job. Approximately 2 days time frame to complete work. THIS IS EXACTLY WORDING ON THE CONTRACT.The total cost fort the Job is $2100 (two thousand one hundred dollars even). We paid him $1100 for deposit and other half will be paid when he finish.Mr. **** ****** did completed the pipe works within a few days and that was fine. Due to the cold weather we agree to wait for the nicer temperature because the concrete needed to be set in warmer weather. He promised will finish as soon as the weather warmer. I trusted him because he was working for me before on another job 2 years ago, so I PAID him for the whole amount. I started calling Mr. **** ****** in January 2014 to schedule for him to finish the job. After many calls he finally called me back, he said he is really sorry because he was sick and has been hospitalized and just got out. I felt bad for him, because I myself, is sick for the last few years with Lymphoma cancer and still going through chemotherapy and I know how it fell We set up for him to come on Wednesday March 26,2014. He did not should up that day. He called me at the end of that day and said he was sorry and would come the next day. HE NEVER SHOW UP! Sine then I tried to called and left text messages many times, he has not return my phone calls. I was worry for him but something told me that this mam is taking advantage of me, so I have some friends called the business and HE ANSERED the phone and willing to accept more jobs, he said to my friends that he can come to their houses within the next day. Please help me to get my money
Desired Settlement: I want him or his company to come and finish the job stated on the contract or refund/reimburse me the money for complete the work. By the way, when I went to the office said, it is NOT the business. The address said on the business address (**** ******* ***** ****** ********) is a modular home was belong to Mr. **** ****** mother name **** ******. Mrs **** ****** sold the home to another lady is currently livethere and has NO idea her home is using for ****** business. Thank you so much.***