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BBB Accredited Business since

Hillcrest Senior Living

Phone: (970) 593-9800 Fax: (970) 593-9810 535 N Douglas Ave, Loveland, CO 80537 View Additional Email Addresses http://www.hillcrestofloveland.com View Additional Web Addresses


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

At Hillcrest Senior Living in 2013 received an award for being in the top 1% of our industry in the Nation by Family Senior Advisor .com which is a tremendous honor, and reflects our commitment to excellence!  We specialize in an independent and assisted living home that offers a boutique community with a neighborhood feel.  At Hillcrest Senior Living, the building itself is a historical landmark with newly customized interiors, high end floorings, granite counter tops and other upscale architectural nuances you must see!

Our staff is very caring and we have a special comfortable environment where seniors choose and enjoy living.  We offer many amenities such as fun activities for socializing, special events and tasty, nutritious meals.  Many seniors say, "I should have done this years ago"!


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Hillcrest Senior Living meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Hillcrest Senior Living include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Hillcrest Senior Living
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: February 17, 2011 Business started: 09/01/2005 in CO Business started locally: 08/01/2013 Business incorporated 09/05/2012 in CO
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Department of Public Health and Environment
4300 Cherry Creek South Dr, Denver CO 80246
http://www.cdphe.state.co.us/
Phone Number: (303) 692-2000

Type of Entity

Corporation

Business Management
Ms. Jeanne Bruni, Administrator Ms. Niki Schmidt, Marketing Director
Contact Information
Principal: Ms. Jeanne Bruni, Administrator
Business Category

Senior Housing/Living Apartments Home Health Care Providers Rest Homes Retirement Homes Alzheimer Care, Information & Treatment Assisted Living Centers & Adult Family Homes Caregivers Resources Senior Service Specialists Senior Home Care

Service Area
Loveland and local surrounding areas.
Alternate Business Names
MBK Senior Living
Industry Tips
How to Be a Smart Tenant
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.