Business ProfileforAlpine Meadows Management Co.

If I could give negative stars I would, While staying at one of this companies properties I found bed bugs and instantly called the support line! I was answered by someone who told me I was wrong! No sorry, No apologies if it wasnt even a bed bug for there being bugs in the bed were your children may sleep, nothing just that I was wrong and it wasnt possible, because its too cold for a bed bug to live in ******** they said! I continued to explain that I formerly have worked in the pest control industry myself and had lots of knowledge on such things. I sent them numerous pictures and videos proving the fact there was bed bugs there and they finally offered hours later a refund for the night I had left! I have never in my life of traveling nor dealing with any customer support people have seen someone act in such behavior as if they work at one of those restaurants were your server is an a****** on purpose. I wouldnt trust the people with a pet rock nor would I trust them with keeping my property full and customers happy!

Subject: Re: Allegation of Bedbugs in Rental Property Attention ******* We wanted to address the concerns you raised regarding the presence of bedbugs in our rental property. We take such allegations very seriously and have conducted a thorough inspection of the premises in question.After a comprehensive examination conducted by a qualified, licensed pest control professionals (Quality Pest Solutions) ************ *************************************** , we can confidently confirm that there is no evidence of past or current bedbug infestation on the property. Quality Pest Solutions ******************************** ************** ****************** My name is Bear ********, I recently performed a pest control treatment on your home on Tuesday (2/27). For more details concerning this service, or to pay your bill, please login to your customer portal.We strive to provide our customers the best possible service. Thank you for choosing us to be your pest professionals!Let Us Know How We Did!Our Technicians work hard to keep you happy and really appreciate getting positive feedback. If there is ANYTHING that didn't live up to your expectations, please let us know so we can make it right. Thanks!Please click here to review your technician!Technician Notes: Inspected entire home for potential bed bug activity. No life stages of bed bug found. We appreciate your business and have a great day! Caution Quality Pest Solutions is committed to the safety of our customers and our environment. All materials used by Quality Pest Solutions have been registered by the ******************************** Please avoid unnecessary contact with materials and comply with all instructions and recommendations from our technicians. Thanks for your patronage! National Emergency Poison Control: ************* We understand the seriousness of such claims and assure you that the health and comfort of our tenants are of utmost importance to us.Should you have any further concerns or questions, please do not hesitate to reach out to us directly. We are committed to ensuring a comfortable and enjoyable experience for all our tenants.Thank you for bringing this matter to our attention,Alpine Meadows Management ************