This Business is not BBB accredited
Ram's Plumbing Inc
Phone: (970) 690-8997 Fax: (970) 351-7127 PO Box 1495, Fort Collins, CO 80522
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This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised the rating for Ram's Plumbing Inc include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 2 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||1|
|Total Closed Complaints||2|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
These agencies may include:
Colorado Plumbing Board
1560 Broadway Ste 1500, Denver CO 80202
Phone Number: (303) 894-2300
Type of Entity
Business ManagementMr. Kris Madden, President Mrs. Adrian Madden, Secretary
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Industry TipsHVAC Contractors : Hot & Cold Tips
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- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
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BBB Complaint Process
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Complaint Trends - Last 3 Years
Customer Review Trends
Read Complaint Details
Complaint: During the service call I was given a price of $240 over the phone for a portion of the work but received a bill for $300 for this portion. The total billed amount was $425 and I believe it should be $365. The invoice number is 4508. I don't have any issues with the work, just getting an answer on this question. I have tried over a dozen times to reach Chris at Ram Plumbing to resolve the issue and he doesn't return my calls or answer my messages. This is more than frustrating...
Desired Settlement: Call me to discuss - we should be able to easily resolve this over the phone.
Consumer Response: I just got off the phone w/Chris at Ram Plumbing and the complaint (*******) was satisfactorily resolved. Thanks for you prompt attention to my request for help.
BBB's Final Determination: Consumer accepted resolution offered by the business.
|9/24/2012||Problems with Product/Service|