This business is not BBB accredited.
Covenant Plumbing & Heating LLC
Phone: (970) 566-0079 Fax: (970) 454-8714 22266 County Road 88, Ault, CO 80610
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This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that lowered the rating for Covenant Plumbing & Heating LLC include:
- Failure to respond to 1 complaint(s) filed against business
Factors that raised the rating for Covenant Plumbing & Heating LLC include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||2|
|Total Closed Complaints||2|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Colorado Department of Regulatory Agencies
1560 Broadway, Suite 110, Denver CO 80202
Phone Number: (303) 894-7855
Fax Number: (303) 894-7885
Type of Entity
Limited Liability Company (LLC)
Business ManagementMr. Arthur Garza, Owner
Plumbers Drain and Sewer Cleaners Sewer Companies Water Heater Repair Stores Water Heaters - Dealers Boiler Dealers Boiler Repair Cleaning Companies
THIS LOCATION IS NOT BBB ACCREDITED
22266 County Road 88
Ault, CO 80610 (970) 566-0079 Directions
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Complaint Trends - Last 3 Years
Customer Review Trends
BBB Customer Review Rating plus BBB Rating Overview
BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.
|Customer Review Experience||Value|
|Positive Review||5 points per review|
|Neutral Review||3 points per review|
|Negative Review||1 point per review|
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Star Rating scale
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Problems with Product/Service
Read Complaint Details
Complaint: *** of covenant plumbing left my basement plumbing job incomplete leaving me the homeowner to try and finish the job. He gave me partial direction on how to finish the project and then never responded to my calls until months after when I realized the drain would not work. I suspect there is a plug that was left in the new plumbing from the air pressure test. When I contacted him about this He offered some advice but is not responding to my efforts to contact him. I estimate that it will cost me about $500 or more to repair the work he didn't not complete. I paid him in full for the job and be did not complete and now the drain he setup for me doesn't work properly.
Desired Settlement: I want a refund to cover the repair cost to break up my basement floor and remove the plug that he left in the drain. Estimated cost of $500.
|9/24/2012||Problems with Product/Service|