BBB Business Review

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This business is not BBB accredited.

Big Island Plumbing and Excavation

Phone: (307) 871-5273 510 Wind River Dr Apt B, Green River, WY 82935

BBB Business Reviews may not be reproduced for sales or promotional purposes.


This company offers plumbing and excavation services, home repair, construction and site cleanup.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Big Island Plumbing and Excavation
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: March 27, 2012 Business started: 10/01/2011 in WY
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

City of Casper
200 N David, Casper WY 82601
Phone Number: (307) 235-8264

City of Cheyenne
2101 O'Neil Ave, Cheyenne WY 82001
Phone Number: (307) 637-6200

City of Douglas
101 N 4th St, Douglas WY 82633
Phone Number: (307) 358-3462

City of Evanston
1200 Main Street, Evanston WY 82930
Phone Number: (307) 783-6300

City of Laramie
406 Ivinson Street, Laramie WY 82070
Phone Number: (307) 721-5200

City of Riverton
816 N Federal Blvd, Riverton WY 82501
Phone Number: (307) 856-2227

City of Rock Springs
212 D St, Rock Springs WY 82901
Phone Number: (307) 352-1500

City of Wheatland
PO Box 728, County Courthouse, Wheatland WY 82201
Phone Number: (307) 322-3555

Town of Glenrock
P O Box 417, Glenrock WY 82637
Phone Number: (307) 436-9294

Type of Entity

Sole Proprietorship

Business Management
Mr. Kenneth Bernal, Owner
Contact Information
Principal: Mr. Kenneth Bernal, Owner
Business Category

Plumbers Home Repair & Maintenance Construction Clean Up Companies Excavating Contractors

Service Area
Green River and surrounding areas.
Products & Services

handiwork, handyman


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.