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BBB® Accredited Business Seal

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BBB Accredited Business since

Action Plumbing & Heating Inc

Phone: (970) 669-6093 Fax: (970) 203-9060 201 12th St SW, Loveland, CO 80537 http://www.actionplumbingandheating.com


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BBB Accreditation

A BBB Accredited Business since

BBB has determined that Action Plumbing & Heating Inc meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Action Plumbing & Heating Inc include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Action Plumbing & Heating Inc
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: January 02, 1997 Business started: 11/17/1993 in CO
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Colorado Plumbing Board
1560 Broadway Ste 1500, Denver CO 80202
www.dora.state.co.us/plumbing
Phone Number: (303) 894-2300

Type of Entity

Corporation

Business Management
Mr. Dick Zastrow, President Ms. Stephanie Sherwood, Office Manager
Contact Information
Principal: Mr. Dick Zastrow, President
Business Category

Plumbers Plumbing Plan Services Drain and Sewer Cleaners Water Heater Repair Stores Remodelers Basement - Remodeling Bathroom Remodeling Hydronic Heating Garbage Disposal Equipment Suppliers Plumbing Fixtures, Parts, and Supply Stores Water Heaters - Dealers Water Heater - Tankless Whirlpool Bath Equipment Suppliers Energy Conservation Stores Boiler Dealers Heating Equipment Suppliers Snow Melting System Providers Solar Energy Equipment Companies Water Heater Part Suppliers Sauna Equipment Suppliers Kitchen and Bath Remodelers Kitchen Remodeling Boiler Repair Cleaning Companies Contractor - Remodel & Repair Sump Pump Contractors Heat Pumps Heating Contractors Mechanical Contractors Pipe Thawing Services

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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.