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BBB Accredited Business since

Heritage Family Medicine Inc

Phone: (970) 224-1596 Fax: (970) 530-1919 1006 Robertson St, Fort Collins, CO 80524 View Additional Email Addresses

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This business is a locally owned family medical practice providing immigration and refugee medical exams.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Heritage Family Medicine Inc meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Heritage Family Medicine Inc include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

1 Customer Review on Heritage Family Medicine Inc
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 1

Additional Information

BBB file opened: December 01, 2002 Business started: 12/01/2002 in CO Business incorporated 08/05/2002 in CO
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Colorado Medical Board
1560 Broadway Ste 1350, Denver CO 80202
Phone Number: (303) 894-2430
Fax Number: (303) 894-2821

Type of Entity

Limited Liability Company (LLC)

Business Management
Dr. Marilu Orozco-Peterson, MD Mr. Steve Monaco, Marketing Manager
Contact Information
Customer Contact: Mr. Steve Monaco, Marketing Manager
Principal: Dr. Marilu Orozco-Peterson, MD
Business Category

Physicians & Surgeons - Medical-M.D. Physicians & Surgeons - Family Practice Obgyn Physicians Physicians & Surgeons - Allergy Physicians & Surgeons - Weight Reduction Pediatricians Physicians' Assistants Weight Control Assistants Breastfeeding Information and Equipment Suppliers Health Care Referral Physicians & Surgeons - Endocrinology, Diabetes & Metabolism Referral - Doctor Seniors Moving & Delivery Services Pain Management Services Nutrition Clinics Health & Wellness Nurses-Practitioners

Service Area
Larimer, Weld, Laramie, Albany, Boulder
Products & Services

family practice, physician, school physicals, DOT physicals, ADHD, autism, Bovie surgery, immigration medical exams, weight loss, lab services

Customer Review Rating plus BBB Rating Summary

Heritage Family Medicine Inc has received 3.68 out of 5 stars based on 1 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.