This Business is not BBB accredited
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This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:
- This business has no rating because it is out of business.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||1|
|Total Closed Complaints||2|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Type of Entity
Business ManagementMr. Nicholas Tippmann, President
Paintball Supply Stores Online Shopping Sites Game Suppliers
Alternate Business NamesRedcelll Paintball Inc Tippmann Pros Brothers Paintball
THIS LOCATION IS NOT BBB ACCREDITED
5740 S College Ave Unit C
Fort Collins, CO 80525 (877) 922-2355 (970) 204-9962 Directions
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Additional Phone Numbers
- (877) 922-2355(Phone)
According to information in BBB files, this business is no longer in business.
Complaint Trends - Last 3 Years
Customer Review Trends
BBB Customer Review Rating plus BBB Rating Overview
BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.
|Customer Review Experience||Value|
|Positive Review||5 points per review|
|Neutral Review||3 points per review|
|Negative Review||1 point per review|
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BBB Letter Grade Scale
Star Rating scale
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Read Complaint Details
Complaint: The site says same day shipping for orders placed before 3pm if in stock. My items were in stock and its been more then a week, with 3 day shipping. More then a week ago I placed an order on their Tippmannpros website and all the parts were indicated as in stock on the website after 3pm on a monday. I purchased the 3 day shipping so I could have the parts before a paintball event that I missed thanks to them. I needed the parts so my gun would work. They tried to get a hold of me on friday while I was at work which could have got me fired, If I Answered. They did not call me earlier that week they waited till the last day to call me. Then the week after they sent out the shipment so late it did not leave till tuesday which means it got here thursday.
Desired Settlement: Refund on the shipping, I do not think it is fair to take money for the parts I am going to get. So just a partial refund
Business Response: Business Response /* (1000, 5, 2012/10/12) */ We apologize for any inconvenience. We are certainly okay with refunding the shipping charges. But there really was no need to incorporate the input of the BBB with this issue. A simple phone call or email could have alleviated any problem. Please contact us direct if you have any further questions. Again we do apologize for any inconvenience. Thank you.
BBB's Final Determination: Consumer accepted resolution offered by the business.
|1/31/2012||Problems with Product/Service|