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Phone: (970) 461-9466 Fax: (970) 461-3148 1601 N Lincoln Ave, Loveland, CO 80538
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This business offers motorcycle parts, accessories, sales, service and auto pawn.
This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
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Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Cycle Central include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 1 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||0|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Department of Revenue Auto Division-CO
140 W 6th Ave Rm 109, Denver CO 80204
Phone Number: (303) 205-5696
Type of Entity
Business ManagementMs. Debbie Knight, Manager Mr. Justin Cran, Owner
Motorcycle Dealerships Motorcycle Repair Shops Motorcycle Part Suppliers Used Car Dealerships Boat Dealers
Service AreaNationwide and Worldwide
Industry TipsResearch Key in Buying New Vehicle
THIS LOCATION IS NOT BBB ACCREDITED
1601 N Lincoln Ave
Loveland, CO 80538 (970) 461-9466 Directions
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Complaint Trends - Last 3 Years
Customer Review Trends
BBB Customer Review Rating plus BBB Rating Overview
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|Customer Review Experience||Value|
|Positive Review||5 points per review|
|Neutral Review||3 points per review|
|Negative Review||1 point per review|
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Read Complaint Details
Complaint: I buy motocycle the first day I buying start leak oil be next day I call to telling tha bike having problems with oil leak they say is going to call me back after 3 days I call tried to explain abouts oil leak problem in the bike they tell is no t in by next week I call back again tell me I call you back he never did so I take the motorcycle back to em I tell me is gonna fixed 2 weeks later he call me and says is ready so I go pick my bike when I received the bike is no leak after 3 miles oil leak again take back but they close I call em back dont respond my bike have problem wit one oil seal but to fix this bike is gone costs me$ 1000 I don t have tha much money cuz I pay$ 4700 00 for this motorcycle I need help pleas
Cycle Central will respond to this complaint when it is applicable. We have been working on this Motorcycle before and since this complaint.
Business Response: First of all, ALL our Vehicles are sold AS IS. He signed all of our paperwork knowing this. Also this customer knocked over one of our motorcycles, leaving minor damage on the bike, the day he purchased this bike and we did not ask him to pay for any of the damages. He had the bike he purchased at least one month before he returned to our shop saying the bike had a leak. We do not know what he did to this bike during the time he had it. When he brought the bike in it looked like he had rode it very hard. The only reason we agreed to look at this bike is because we want to try and keep good customer service. We did not have to do this because he had it a month and he signed an AS IS! But we went ahead and fixed the bike as a courtesy. He came and picked it up. He then brought it back again because he said it was leaking again. Our initial response to this complaint was this particular time he brought the bike back. We indeed took our time and fixed this bike again. Once we fixed it, we rode the bike at least once a day for a total of at least 5 times. As well as just starting it up just to make sure it was all good. This customer came in to pick up the bike, he checked it out while he was here and there were no leaks. He took it off the lot and was back within 10- 15 minutes and said it was leaking again and left. This bike is fixed again and we have rode it and there are no leaks. We will have him come and pick this bike up again, we will go on a test ride along side of him to make sure there are no problems.