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BBB Accredited Business since
Pro Lawn & Landscaping
Phone: (970) 576-8218 5212 W F St, Greeley, CO 80631
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A BBB Accredited Business since
BBB has determined that Pro Lawn & Landscaping meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Pro Lawn & Landscaping include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 2 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||1|
|Total Closed Complaints||2|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Type of Entity
Business ManagementMr. Bert Garcia, Owner
Landscape Contractors Landscape Maintenance Landscape Designers Lawn Care Companies Sod & Sodding Service Commercial Painting Contractor Deck Builder Handyman Services Fountains - Garden, Display Sprinkler System Dealers Garden Pond Dealers Landscape Lighting Companies Stone Paving Companies
Alternate Business NamesPro Interior Painting
Industry TipsBBB Tips for Finding Trustworthy Deck Builders How to Hire Landscape Pro Tips for Hiring a Lawn Irrigation Installation Contractor Tips on Hiring Lawn-Care Professionals
5212 W F St
Greeley, CO 80631 (970) 576-8218 Directions
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Complaint Trends - Last 3 Years
Customer Review Trends
BBB Customer Review Rating plus BBB Rating Overview
BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.
|Customer Review Experience||Value|
|Positive Review||5 points per review|
|Neutral Review||3 points per review|
|Negative Review||1 point per review|
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|4/1/2016||Billing/Collection Issues | Complaint Details Unavailable|
Problems with Product/Service
Read Complaint Details
Complaint: A year ago I hired Pro Lawn & Landscaping to paint areas of our house that were peeling. Now, about 9 months later, the same areas are peeling again. I talked with ****, the owner of Pro Lawn & Landscaping and he said he does not guarantee his work and would charge if he would paint it again. Obviously, the area was not primed or it would have held the paint. He was not willing to work with me in any way. I would not ever hire him again for any job nor would I recommend him to anyone. I will now have to have someone else do the job correctly and the money I paid to **** is lost money.
Desired Settlement: I would like the money refunded that I paid to **** ****** for this job.
Business Response: I touched up Mrs ********* home approximately one year ago, and advised to paint the entire trim. Unfortunately she chose not to, when she called and asked for me to repaint the spots I painted she mentioned that her home had got hit by a bad hail storm a few months ago and the roof and trim were being replaced. I explained I could not guarantee the paint work due to that. It's been too long and her home got hit with hail.