BBB Business Review

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This Business is not BBB accredited

Native Scapes of Colorado Inc

Phone: (970) 622-8733 Fax: (970) 593-0407 1022 Summer Dr, Fort Collins, CO 80521 View Additional Email Addresses http://www.native-scapes.com


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Description

Native Scapes of Colorado offers complete landscape services including sprinklers, decks and irrigation systems.


BBB Accreditation

On 11/4/2014 this business's accreditation in the BBB was revoked by the BBB's Board of Directors due to its failure to adhere to the BBB requirement that Accredited Businesses meet and abide by the following standards:

  • 6A. Promptly respond to all complaints forwarded by BBB by:
    1. Resolving the complaint directly with the complainant and notifying BBB, or
    2. Providing BBB with a response that BBB determines:
      • is professional,
      • addresses all of the issues raised by the complainant,
      • includes appropriate evidence and documents supporting the business' position, and
      • explains why any relief sought by the complainant cannot or should not be granted.

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for Native Scapes of Colorado Inc include:

  • Failure to respond to 1 complaint(s) filed against business

Factors that raised the rating for Native Scapes of Colorado Inc include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 1
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

1 Customer Review on Native Scapes of Colorado Inc
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 1

Additional Information

BBB file opened: February 22, 2006 Business started: 01/01/1999 Business started locally: 01/01/1999 Business incorporated: 03/14/2001 in CO
Type of Entity

Corporation

Business Management
Mr. Brennon Rinehart, President
Contact Information
Principal: Mr. Brennon Rinehart, President
Business Category

Landscape Contractors Landscape Designers Sod & Sodding Service Concrete Contractors Patio & Deck Builders Deck Builder Roof Deck Companies Water Garden Fountain Suppliers Sprinkler System Dealers Landscape Lighting Companies Christmas Decoration Suppliers Snow Plowing Companies Stone Paving Companies

Products & Services

landscape, built blue, green landscapers, deck builders, sprinkler systems, patios

Industry Tips
BBB Tips for Finding Trustworthy Deck Builders How to Give Concrete Contractors the Stamp of Approval How to Hire Landscape Pro Tips for Hiring a Lawn Irrigation Installation Contractor

Customer Review Rating plus BBB Rating Summary

Native Scapes of Colorado Inc has received 2.7 out of 5 stars based on 1 Customer Reviews and a BBB Rating of C+.

BBB Customer Review Rating plus BBB Rating Overview
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.