Business ProfileforUCHealth Poudre Valley Hospital

Your billing company has violated HIPAA numerous times of which I have physical evidence proving. I have called more times than I can even count and complained over and over again that you are billing me for someone I am NOT related to. Your billing department did their own internal investigation when I advised them to look at the signature of who brought the patient in, and they found that I did NOT bring in the patient. For a short time, they stopped billing me. Then all of a sudden everything was put back into my name and I was getting nonstop dialer calls with half cut off voicemails filling up my inbox to the point that I could not receive other messages. I called into the billing department again and told them to look at their own notes and the results of their own investigations and to STOP immediately with this. Then they decided to send me yet another bill. You have allowed another person to obtain medical care using my name as the guarantor and continue to allow this to happen. I have filed a complain with Health and ********************* of ***** Rights and now I'm filing a complaint here as well. I am tired of the harassment over the last year by your inept billing company. I even showed them how a false guarantor number was created under my name and provided them with my correct one, once again proving that they should not me billing me and that if it was my bill, it would have been written off with my HDC. However, because it's not tied to my real guarantor account number there is an outstanding balance. I have provided over and over again all of the information necessary to make this stop and they have not stopped. Now I believe accounts have been sent to collections in my name even though I do not owe. This is directly the fault of Poudre Valley Hospital and their billing associates. I cannot upload my evidence otherwise I will be violating HIPAA myself but I am happy to provide copies directly to *********************.