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BBB Accredited Business since

Xssentials LLC

Additional Locations

Phone: (970) 925-1700 Fax: (970) 925-1714 109 AABC, Aspen, CO 81611 View Additional Email Addresses View Additional Web Addresses

Click for BBB Rating on Xssentials LLC

BBB Business Reviews may not be reproduced for sales or promotional purposes.


For more than 30 years, Xssentials has driven the home and office automation industry, designing, installing and supporting technology that brings your environment to life.  Satisfied customers living and working in spaces across the USA and around the world control light, temperature, music, video, security and communications easily and automatically, with the touch of a finger or simply by walking into the room.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Xssentials LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

BBB Complaint Information

Find aggregate BBB complaint information for Xssentials LLC. BBB of Denver / Boulder Colorado has the full report as that BBB handles all complaints for Xssentials LLC.

Additional Information

BBB file opened: October 19, 2010 Business started: 08/31/2011 in CO Business incorporated 10/31/2012 in CO
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. John Carlen, CEO/COO Mr. David Daniels, Manager Mr. Rob Pierangeli, Manager-Avon Mr. Daniel Stern, Owner
Contact Information
Principal: Mr. John Carlen, CEO/COO
Customer Contact: Mr. David Daniels, Manager
Business Category

Home Theater Equipment Providers Telephone System Equipment Dealers Computer Network Companies Security Control Equipment & System Monitors Security Cameras Home Electronics Network Security Companies Window Coverings VOIP (Voice Over Internet Protocol) Sales & Service IT Services Home Automation Companies Lighting Consultants Cable Networking

Service Area
Avon, Aspen, Vail, Breckenridge, Glenwood Springs, Eagle, Snowmass Village, Basalt, Carbondale, Rifle, Parachute
Alternate Business Names
Thul Electronics

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.