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BBB Accredited Business since
BBB Business Reviews may not be reproduced for sales or promotional purposes.
This business is a full service heating and air conditioning contractor. RESIDENTIAL, LIGHT COMMERCIAL AND NEW INSTALLATION.
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A BBB Accredited Business since
BBB has determined that Buckhorn Heating & Air Conditioning meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised the rating for Buckhorn Heating & Air Conditioning include:
- Length of time business has been operating.
- No complaints filed with BBB.
- BBB has sufficient background information on this business.
Customer Complaints Summary
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||0|
|Total Closed Complaints||0|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding
or registration. BBB encourages you to check with the appropriate agency to be certain
any requirements are currently being met.
These agencies may include:
Occupational/Industry License Database Colorado
1560 Broadway Ste 1350, Denver CO 80202
Type of Entity
Business ManagementMr. Abner Brantley, Owner Mr. Craig Brantley, Co-Owner
Heating Air Conditioning Geo Thermal Heating and Cooling Companies Air conditioning & Heating Contractors - Residential Air conditioning & Heating Contractors - Commercial Sheet Metal Companies Thermostats Filters Air & Gas Cleaning Water Heaters - Dealers Water Heater - Tankless Air Conditioning Repair Air Conditioning Systems - Cleaning Heater Cleaning Repair Services Air Purifying & Cleaning Systems & Equipment Boiler Dealers Boiler Part Suppliers Humidifier Suppliers Furnace Sales and Repair Services Air Conditioning Contractors & Systems Boiler Repair Cleaning Companies Heat Pumps Heating Contractors
Refund and Exchange PolicyONE YEAR WARRANTY ON LABOR. PARTS WARRANTY DEPENDS ON MANUFACTURE. USUALLY 1 YR TO 5 YRS. TO ORIGINAL OWNER.
Service AreaNorthern Colorado
Alternate Business NamesBrantley HVAC LLC
Abner Brantley purchased Buckhorn Heating & Air Conditioning in June 2011; the business was originally established in January 1994.
Products & Services
furnaces, air conditioners, and boilers with new construction, light industrial and residences
1016 S Lincoln Ave
Loveland, CO 80537 (970) 622-0978 (970) 207-1153 Directions
PO Box 7892
Loveland, CO 80537
What is a BBB Business Review?
About BBB Business Review Content & Services:
Some Better Business Bureaus offer additional content & services in BBB Business Reviews.
The additional content & services are typically regional in nature or, in some cases, a new product or service that is being tested prior to a more general release.
Not all enhanced content & services are available at all Better Business Bureaus.
Types of Complaints Handled by BBB
BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Guarantee or Warranty
We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.
BBB Complaint Process
Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.
What is BBB Advertising Review?
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
What government actions does BBB report on?
BBB reports on known significant government actions involving business' marketplace conduct.
BBB Reporting Policy
As a matter of policy, BBB does not endorse any product, service or business.
Additional Phone Numbers
- (970) 207-1153(Phone)
Complaint Trends - Last 3 Years
Customer Review Trends
BBB Customer Review Rating plus BBB Rating Overview
BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.
|Customer Review Experience||Value|
|Positive Review||5 points per review|
|Neutral Review||3 points per review|
|Negative Review||1 point per review|
BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
BBB Letter Grade Scale
Star Rating scale
BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.