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BBB Accredited Business since

Air Masters Heating & Air Conditioning

Additional Locations

Phone: (970) 532-7618 Fax: (970) 532-2006 View Additional Phone Numbers 940 W 7th St, Loveland, CO 80537

BBB Business Reviews may not be reproduced for sales or promotional purposes.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Air Masters Heating & Air Conditioning meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Air Masters Heating & Air Conditioning include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 2 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

2 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 2
Total Closed Complaints 2

Customer Reviews Summary Read customer reviews

2 Customer Reviews on Air Masters Heating & Air Conditioning
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 2

Additional Information

BBB file opened: July 27, 1999 Business started: 11/01/1996 Business started locally: 11/01/1996 Business incorporated 10/02/2002 in CO
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Occupational/Industry License Database Colorado
1560 Broadway Ste 1350, Denver CO 80202

Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Kurt Schwader, Owner Ms. Holly Allen, Office Mgr Ms. Becki Schwader, Owner
Contact Information
Customer Contact: Ms. Holly Allen, Office Mgr
Principal: Mr. Kurt Schwader, Owner
Business Category

Heating Air Conditioning Geo Thermal Heating and Cooling Companies Air conditioning & Heating Contractors - Residential Sheet Metal Companies Water Heaters - Dealers Air Conditioning Repair Air Conditioning Systems - Cleaning Heater Cleaning Repair Services Air Purifying & Cleaning Systems & Equipment Boiler Dealers Heating Equipment Suppliers Humidifier Suppliers Furnace Sales and Repair Services Air Conditioning Contractors & Systems Boiler Repair Cleaning Companies Heat Pumps Heating Contractors Heating & Cooling Demolition Lead Burning Water Heater Repair Stores

Service Area
Northern Colorado, Eastern Colorado, Southern Wyoming including Loveland, Fort Collins, Timnath, Wellington, Severance, Carr, Nunn, Eaton, Ault, Greeley, Evans, LaSalle, Gilcrest, Gill, Cheyenne, Laramie, Sterling, Fort Morgan, Longmont, Firestone, Frederick, Milliken, Johnstown, Estes Park, Berthoud
Alternate Business Names
Air Masters II LLC
Products & Services

Trane, Honeywell, Aprilaire

Industry Tips
HVAC Contractors : Hot & Cold Tips

Customer Review Rating plus BBB Rating Summary

Air Masters Heating & Air Conditioning has received 4.34 out of 5 stars based on 2 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.