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BBB Accredited Business since

Columbine Hearing Center

Phone: (303) 857-6688 Fax: (303) 857-6689 View Additional Phone Numbers 258 3rd St, Fort Lupton, CO 80621 View Additional Web Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Columbine Hearing Center is Fort Lupton's audiology practice, providing a suite of audiological services including prevention, diagnostic care, hearing aids, counseling and personalized aftercare. Our services are customized to each patient.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Columbine Hearing Center meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Columbine Hearing Center include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Columbine Hearing Center
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: February 12, 2009 Business started: 01/01/1990 in CO Business started locally: 01/01/1990
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Audiology and Hearing Aid Provider Licensure
1560 Broadway Ste 1320, Denver CO 80202
Phone Number: (303) 894-7800

Type of Entity

Sole Proprietorship

Business Management
Ms. Michelle Gross, Owner
Contact Information
Principal: Ms. Michelle Gross, Owner
Business Category

Hearing Aid Providers Audiologists

Products & Services

Columbine Hearing Center sells the following brand(s): Beltone, Most Major Hearing Aid Brands, Oticon, Phonak, ReSound, Siemens, Starkey, Unitron

Columbine Hearing Center offers the following product(s): Hearing Aid Accessories, Hearing Aid Batteries, Hearing Aids, Hearing Care Products, Hearing Protection Devices

Method(s) of Payment




Refund and Exchange Policy
If hearing aid(s) is (are) returned pursuant to the return provision set out below there will be no cancellation fee.  The buyer has the right to cancel this purchase for any reason at any time prior to midnight of the 30th calendar day after receipt of the hearing aid(s) by giving or mailing the seller written notice of cancellation and by returning the hearing aid.  By law, the seller is allowed to retain the itemized amount, not to exceed five percent (5%) of the total charge for the hearing aid(s), to cover the costs of manufacturer's return fee and the minimum costs of materials used by the dealer, unless the hearing aid is returned because it is defective.  It is the policy of Columbine Hearing Center to refund 100% of the purchase price of the hearing aid(s), except as specified above.  The refund form must be postmarked no later than 30 calendars days after receipt of the hearing aid.
Service Area
Northern Colorado

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.