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BBB Accredited Business since
BBB Business Reviews may not be reproduced for sales or promotional purposes.
At Ashley Furniture HomeStore®, we make beautiful home furnishings affordable. We have become the No. 1 selling furniture brand in the world and the No. 1 retailer of furniture and bedding in the United States. We offer furniture, accessories and rugs to for every room to fit any budget. Our team of sales consultants are skilled in helping you find the perfect look for your home or business.
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A BBB Accredited Business since
BBB has determined that Ashley Furniture HomeStore meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Ashley Furniture HomeStore include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 1 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||0|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Type of Entity
Business ManagementMr. Bob Wirth, President Hayley Wells, Store Manager
Furniture - Retail Mattress Retailers
Products & Services
Ashley Furniture HomeStore sells the following brand(s): ASHLEY
Ashley Furniture HomeStore offers the following product(s): Accessories, Bedding, Bedroom Sets, Childrens Furniture, Dining Sets, Entertainment Consoles, Fireplaces, Home Office, Lamps, Leather Furniture, Mattresses, Occasional Tables, Recliners, Reclining Furniture, Rugs, Upholstered Furniture
Method(s) of PaymentMatercard, Visa, American Express, Discover, Wells Fargo and Syncrony Financing
Refund and Exchange PolicyAny cancels, returns or reselects are subject to a 20% restocking fee.
Alternate Business NamesAshley Furniture Retail Associates Inc
Bob Wirth also owns Furniture Factory Outlet.