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BBB Accredited Business since

SteamMaster Restoration and Cleaning, LLC

Additional Locations

Phone: (970) 827-5555 Fax: (970) 827-4217 View Additional Phone Numbers 1901 S Main St, Minturn, CO 81645 View Additional Email Addresses http://www.steammaster.com



BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

SteamMaster is Named a Winner for 2014 BBB Torch Awards for Ethics. SteamMaster Restoration and Cleaning is provides 24 Hour Emergency Response to Water, Sewer, Smoke, Fire Damage Restoration, and Mold Remediation.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that SteamMaster Restoration and Cleaning, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for SteamMaster Restoration and Cleaning, LLC include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

1 Customer Review on SteamMaster Restoration and Cleaning, LLC
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 1

Additional Information

BBB file opened: October 24, 1994 Business started: 01/01/1978 in CO Business incorporated 12/01/2006 in CO
Type of Entity

Corporation

Business Management
Mr. Raj Manickam, CEO Mr. Gary Gilman, President/Owner Mr. Matt Monica, VP Ms. Julie Stoxen, Co-Owner
Contact Information
Principal: Mr. Raj Manickam, CEO
Business Category

Fire & Water Damage Restoration Fire Damage Restoration Companies Water Damage Restoration Floor Waxing, Polishing, and Cleaning Companies Leather Cleaners Marble and Terrazzo Cleaners Carpet & Rug Cleaners Drapery & Curtain Cleaners

Method(s) of Payment
Cash, Credit Card, Check
Refund and Exchange Policy
Stand by their work and will ensure customer satisfaction otherwise, they will make it right.
Alternate Business Names
Colorado Basement Systems Colorado Crawl Space GS Enterprises, Inc SteamMaster
Products & Services

Water Damage Restoration, Sewer Damage Restoration, Fire Damage Restoration, Mold Remediation, Natural Stone Cleaning, Honing and Polishing, Hard Surface Restoration, Carpet Cleaning, Waterproofing, Crawlspace Repair, Soda Blasting, Dry-Ice Blasting


Customer Review Rating plus BBB Rating Summary

SteamMaster Restoration and Cleaning, LLC has received 5 out of 5 stars based on 1 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.