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BBB Accredited Business since

RTC Restoration & Renovation

Additional Locations

Phone: (970) 663-3400 Fax: (970) 776-3747 1343 S Garfield Ave, Loveland, CO 80537 View Additional Email Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Roofing Installation

BBB Accreditation

A BBB Accredited Business since

BBB has determined that RTC Restoration & Renovation meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for RTC Restoration & Renovation include:

  • Length of time business has been operating
  • Response to 2 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

2 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 1
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 2

Customer Reviews Summary Read customer reviews

8 Customer Reviews on RTC Restoration & Renovation
Customer Experience Total Customer Reviews
Positive Experience 6
Neutral Experience 1
Negative Experience 1
Total Customer Reviews 8

Additional Information

BBB file opened: March 25, 2010 Business started: 01/12/2007 in CO Business started locally: 01/12/2007
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Occupational/Industry License Database Colorado
1560 Broadway Ste 1350, Denver CO 80202

Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Bruce Kelly, Owner/Manager Mr. Josh Vicars, President/Construction Services Mr. Chad Thomas, Vice President
Contact Information
Principal: Mr. Bruce Kelly, Owner/Manager
Principal: Mr. Josh Vicars, President/Construction Services
Business Category

Fire & Water Damage Restoration Fire Damage Restoration Companies Water Damage Restoration Smoke Odor Removers General Contractors Basement Construction Companies Basement - Finishing Home Improvements Roofing Consultants Remodelers

Method(s) of Payment
Refund and Exchange Policy
Standard per state statute
Alternate Business Names
RTC Roofing and Exteriors
Industry Tips
Hiring a Contractor Tips for Hiring Roofing Contractors Watch Out for These Red Flags

Customer Review Rating plus BBB Rating Summary

RTC Restoration & Renovation has received 4.52 out of 5 stars based on 8 Customer Reviews and a BBB Rating of A.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.