BBB Business Review

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This business is not BBB accredited.

Rainbow International

Phone: (970) 484-3265 Fax: (970) 224-1511 208 Racquette Dr Unit C, Fort Collins, CO 80524

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Rainbow International offers a full spectrum of cleaning and restoration services to home owners and commercial properties.

These services include carpet and upholstery cleaning, hard surface cleaning, drapery and blind cleaning, duct and dryer vent cleaning, and odor removal.

Our restoration services include water, smoke, and fire restoration, along with mold mitagation.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for Rainbow International include:

  • Failure to respond to 1 complaint(s) filed against business

Factors that raised the rating for Rainbow International include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size

Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Rainbow International
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: August 06, 2010 Business started: 05/01/1999 in CO Business started locally: 05/01/1999 Business incorporated 01/01/2007 in CO
Type of Entity


Business Management
Mr. Steve Huffman, Owner
Contact Information
Principal: Mr. Steve Huffman, Owner
Business Category

Fire & Water Damage Restoration Fire Damage Restoration Companies Water Damage Restoration Odor Neutralizer Suppliers Smoke Odor Removers Mold Mildew Removing Companies Crime Scene/Trauma Clean Up Tile & Grout Cleaning Upholstery Rug Cleaners Upholstery & Carpet Cleaning Carpet Cleaners Drapery & Curtain Cleaners Duct Cleaning Companies Air Duct Cleaning

Method(s) of Payment
Cash, Checks, and most Credit Cards

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.