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BBB Accredited Business since

Delta Disaster Services of Northern Colorado Inc

Phone: (970) 461-0077 Fax: (970) 663-9438 7352 Greenridge Rd # A-6, Windsor, CO 80550

BBB Business Reviews may not be reproduced for sales or promotional purposes.


This is a locally owned restoration company that is a division of KEM Homes Construction Inc. We offer full service restoration from mitigation for fire, water, flooding, mold, asbestos, lead abatement to full reconstruction. Delta Disaster Services of Northern Colorado also offers remodeling, basement finishes and interior design services.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Delta Disaster Services of Northern Colorado Inc meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for Delta Disaster Services of Northern Colorado Inc include:

  • Length of time business has been operating

Factors that raised the rating for Delta Disaster Services of Northern Colorado Inc include:

  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Delta Disaster Services of Northern Colorado Inc
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: July 19, 2013 Business started: 06/20/2013 in CO Business incorporated 06/20/2013 in CO
Type of Entity


Business Management
Ms. Caroline Hornback, Manager
Contact Information
Principal: Ms. Caroline Hornback, Manager
Business Category

Fire & Water Damage Restoration Fire Damage Restoration Companies Water Damage Restoration Water Mitigation Fire & Smoke & Water Clean Up Smoke Odor Removers Building Restoration Companies Flood assistance Fire & Flood Emergency Service Smoke Abatement Equipment Companies

Method(s) of Payment
Visa, MasterCard, Discover, Check
Refund and Exchange Policy
Service Area
Larimer; Weld
Alternate Business Names
Delta Disaster Services of Northern Colorado Inc- A Division of KEM Homes Construction Inc
Products & Services

flood damage, fire damage, restoration


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.