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BBB Accredited Business since

Couragent

Phone: (970) 482-5090 View Additional Phone Numbers 117 E Mountain Ave  Suite 222, Fort Collins, CO 80524 http://flip-pal.com/



BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Couragent, Inc. is the provider of the Flip-Pal mobile scanner and its related products and services. Founded in 2010 as a Colorado C-corp, this company sells internationally via the internet and through resellers. Couragent is an intentional, values-based organization. Whether at a personal, professional, or institutional level, the values of Courage, Integrity, Collaboration, Innovation, and Care are its guide and foundation around which we make organizational decisions.  C·I·C·I·C


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Couragent meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Couragent include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Couragent
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: June 22, 2012 Business started: 10/02/2009 in CO Business incorporated 01/20/2010 in CO
Type of Entity

Corporation

Business Management
Mr. Gordon Nuttall, CEO Mr. Gordon Nuttall, CEO
Contact Information
Principal: Mr. Gordon Nuttall, CEO
Principal: Mr. Gordon Nuttall, CEO
Business Category

Document Scanners

Products & Services

Couragent sells the following brand(s): Flip-Pal, Flip-Pal mobile scanner

Couragent offers the following product(s): Flip-Pal Cleaning Cloth, Flip-Pal Deluxe Carry Case, Flip-Pal mobile scanner, Flip-Pal Sketch Kit, Flip-Pal Window Protector Sheets, Products associated with Flip-Pal-see Website

Method(s) of Payment
All major credit cards, PayPal, Amazon, checks, and direct funds transfers,
Refund and Exchange Policy
First year warranty and 30-day money back guarantee. Second year extended warranty available. 
Service Area
World-wide.  This is an internet based business. Currently doing business with countries outside of US.
Alternate Business Names
Couragent, Inc. Flip-Pal mobile scanner
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.