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BBB Accredited Business since

River-Rail Community FCU

Additional Locations

Phone: (800) 525-5427 Fax: (307) 472-4920 View Additional Phone Numbers 555 S Wolcott St, Casper, WY 82601 http://www.river-rail.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

River-Rail Communicty FCU is a full service financial and banking products, featuring a variety of savings, checking and loan products including debit and credit cards.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that River-Rail Community FCU meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for River-Rail Community FCU include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on River-Rail Community FCU
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: November 16, 2004 Business started: 01/21/1954 Business started locally: 01/21/1954
Business Management
Ms. Vickie Nelson, President/CEO
Contact Information
Principal: Ms. Vickie Nelson, President/CEO
Business Category

Credit Unions Financial Services

Alternate Business Names
Burlington Co-op Federal Credit Union Elk Basin Federal Credit Union NPRD Federal Credit Union
Products & Services

Savings, Checking, Money Markets, IRA's, Certificates, home banking, audio teller, bill pay. Car, recreational, mortgage, home equity and unsecured loans. Debit and Credit Cards and Gift & travel cards

X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.