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Always Contracting LLC

Phone: (877) 301-0099 Fax: (970) 674-1253 1635 Foxtrail Dr # 327, Loveland, CO 80538

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This general contractor specializes in remodeling, roofing, basements, additions, windows, siding, painting and handicap alterations.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Always Contracting LLC include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 2 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

2 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 2
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 2

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Always Contracting LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: June 03, 2008 Business started: 07/01/1972 Business started locally: 07/01/1972 Business incorporated 06/25/2010 in CO
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Building Permit- Loveland
500 E 3rd St, Loveland CO 80537
Phone Number: (970) 962-2505

Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Dennis Severson, President/CEO Jimaye Meyers, Office Manager
Contact Information
Principal: Mr. Dennis Severson, President/CEO
Business Category

General Contractor Basement - Contractors Door Repair Stores Foundation Contractors Gutters & Downspouts Home Builders Home Improvements Home Addition Builders Painters Patio & Deck Builders Patio Design Patio, Porch & Deck Enclosures Roofers Roofing Consultants Siding Contractors Remodelers Bathroom Remodeling Window Installation Companies Cabinet Refinishers Kitchen Cabinet Refacers Handyman Services Baths - Equipment & Supplies Counter Top Suppliers Door Installers Fence Contractors Home Kitchen Cabinetry Equipment Suppliers Siding Material Suppliers Storm Window and Door Suppliers Windows Baths Construction Management Companies Energy Management and Conservation Construction Companies Glass and Window Companies Home Designers Fence - Sales, Service & Contractors Contractor - Commercial Green Construction Companies Kitchen and Bath Remodelers Kitchen and Bath Designers Construction Companies Building Restoration Companies Carpenters Concrete Contractors

Service Area
Front Range I25 corridor
Industry Tips
BBB Tips for Finding Trustworthy Fence Builders Hiring a Contractor How to Give Concrete Contractors the Stamp of Approval Tips for Getting a Professional Paint Job Tips for Hiring Roofing Contractors Watch Out for These Red Flags

Additional Locations


    1635 Foxtrail Dr # 327

    Loveland, CO 80538 (877) 301-0099


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Complaint Detail(s)

8/7/2014 Delivery Issues | Read Complaint Details

Additional Notes

Complaint: We hired Always Contracting to repair our home after a storm that occurred 8/3/13. It has been almost a year and not only have the repairs not been completed properly, there is ongoing damage to our home due to the fact that things were incomplete. I have been trying for weeks to get in touch with them. Phone calls are not returned. One sub-contractor came to my home two weeks ago. He looked around, but never called back. Numerous phone calls have gone unreturned. Very little work has been done since February. Two windows were installed, one improperly.

Desired Settlement: I want the job done correctly, thoroughly and within the next 30 days.

Business Response: BBB Response to complaint made by:                                                   Date: 6/30/14

Homeowner:                                                     Complaint against:

***** *****                                                    ****** ************ *** *** ******* ****** ***                                    **** ******** *** **** ******** **                                                     ********* ** ***** *****                                       

Hello Ms. *****,

In response to Ms. *****' complaint:

As we strive to be proactive, on June 11, 2014, a letter was mailed to Ms. ***** explaining
some changes we were making and asked for her patience during the transition. We
were unaware of her attempts to reach us, as she was trying to communicate with
a sales representative that had moved on to other opportunities. (The main
reason for the letter.)

In our efforts to take care of any outstanding clients Ms.
***** was contacted by a different sales representative and several of the***
******* ****** **. issues have been addressed and
completed to her satisfaction.

There is an insurance inspection that is supposed to be done
before we can complete the last of the repairs. We were not contracted to
completely replace the roof, but have found there is leaking even after our
portion was sealed and completed. There is leaking from areas unrelated to our
scope of work. The inspection will authorize us to come back in and thoroughly
repair any outstanding issues that remain and provide the funds to do so. At
that time this claim will be closed.

Our reputation is on the line here. We strive to provide
complete, finished work and to bring a home back to pre-storm condition. The
insurance company does not pay the depreciation until work is 90% complete. We
want this matter finished as much as the homeowner.

Our contract with Ms. ***** allows us to finish the
insurance company's full Scope of Work and to receive full payment for the
same. This is what we intend to do. We wish to complete the contract with the
homeowner, leaving a satisfied customer and receive all monies due us.


****** ********
Always Contracting, LLC 

Consumer Response: Better Business Bureau:

I have reviewed the response made by the business, and find that this resolution is satisfactory to me.


***** *****

7/10/2014 Delivery Issues | Read Complaint Details

Additional Notes

Complaint: Always contracting has failed to complete our work in a timely manner. More than sufficient time and weather has passed to complete the work. Always contracting has failed to manage our project and subcontractors. Always contracting has mislead us in their competency as a contractor. The work Always contracting continues to produce is below industry standard. Promises made by Always contracting to complete the work still have not been made right. Always contracting has broken all trust between us and them.

Desired Settlement: I would like Always Contracting to dissolve the contract between us so that I may hire new contractor to complete the work. The money received to date should be considered full payment for completed to date.

Business Response: This response is being sent as an attachment above and repeated below for whatever format you prefer.

BBB Response to complaint made by:                                                  
Date: 6/17/14
Homeowner:                                                     Complaint against:
*** *****                                                      ****** ************ *** **** **** ******** ***                                    **** ******** *** **** ******** ** *****                                          ********* ** *****
Hello Ms. *****,

In response to Mr. ******* complaint some of his comments are appropriate.
As we strive to be proactive, on June 11, 2014, a letter was mailed to Mr. ***** explaining
some changes we were making and asked for his patience during the transition.
Four days later we were sent his BBB complaint.

90% of the Scope of Work authorized by the insurance company
is complete; this includes roofing, gutters and the majority of the siding. Any
work that was unsatisfactory to Mr. ***** and brought to our attention has been
addressed. The siding materials were installed, painted and because of the type
of siding, the nails blew out the back of the planks in several areas. These
broken planks were reinstalled and were repainted.

Now Mr. ***** wants the siding manufacturer to inspect and
warranty the work and materials before he will pay the rest of the monies owed.
We have contacted the manufacturer warranty department for ***** ****** Siding
and told them about the unusual delaminating that was caused by the nails
blowing out the back of the planks.

The representative instructed us that a claim form had to be
filled out by the homeowner in order to proceed with a warranty claim. We were
not requesting a warranty claim but rather a simple inspection from a representative
of that company to make sure the siding would be covered by the manufacturer's

We believe Mr. ***** tried to contact an installer with
****** ties but are not sure what happened.

The ***** ****** Company has informed us that they will only
deal directly with the homeowner through the means of a full warranty claim and
with the proper documentation forms completed.  

As we are striving to tackle any unresolved issues regarding
outstanding storm damage repairs to his home, we have come to a stand still and
need the homeowner to follow ***** ****** instructions, fill out the forms, get
the inspection that he is wanting, etc. At that time we can complete the
remaining siding repairs, paint those planks to match the house, and finish any
minor punch list items.

Our reputation depends on our work providing finished
results to pre-storm condition. The last few odds and ends can be completed
once the inspection is done and this claim will then be closed. Our contract
with Mr. ***** allows us to finish the insurance company's full Scope of Work
and to receive full payment for the same. This is what we intend to do. We want
to complete the contract with the homeowner.


****** ********
Always Contracting, LLC 


Business Response: ***** ****** ******** ***************************** *** ********************** *** ****** ******** ***************************** ***** **** *** *** **** ** **** ** ******** *************** ********* ******

Hello Ms. *****,

Here is an update to Complaint #********:

Since the response was sent last week Always Contracting, LLC has spoken with Mr. ***** and reviewed the issues he brought forth.

One of his requests was that the siding company, ***** ****** Siding, send an ********* for warranty purposes. The first representative we spoke with said the homeowner would have to file a warranty claim with them before an ********* could come, but that Contractors cannot request this service, only the homeowner.

After the complaint was received, we called ***** ****** Siding again. This time we were informed ***** ****** Siding does not provide inspections and that an independent ********* would need to be hired. 

The representative suggested using www******************* for a list of local certified inspectors. The only one in this area is ***** ********* **** ****** ** ****. A call was made to his office but he was unavailable so a message was left on voicemail.

Today we sent an email to Mr. ********* and are waiting for his response.

This email was to include you in the updates.

****** ********
Always Contracting, LLC


Customer Review(s)

The customer review(s) below are un-filtered. These positive and negative reviews are not used in the calculation of the BBB Rating. If you wish to file a complaint and request a resolution to your issue please click here. This customer review section is not BBBs complaint resolution system. Customer Reviews are the subjective opinion of the individual who posted the review and not of Better Business Bureau. A customer review is not posted on a business if a BBB complaint on the same issue(s) is also filed. BBB cannot guarantee the accuracy of any customer review and is not responsible for the content of any customer review. Public comments are not customer reviews.

Customer Reviews Summary

0 Customer Reviews on Always Contracting LLC
Positive Experience (0 reviews)
Neutral Experience (0 reviews)
Negative Experience (0 reviews)