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BBB Accredited Business since

Computer Superheroes, Inc.

Additional Locations

Phone: (720) 205-5250 Fax: (970) 532-3189 4450 Arapahoe Ave Ste 100, Boulder, CO 80303

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Computer Superheroes provides you with a single source of technology expertise and the resources you need to streamline system management and support functions, all at an affordable price.Whether you’re looking for complete IT outsourcing or just an extension of your in-house team to accomplish short-term projects and strategic initiatives, we can help. Turn your data networks into an effective, efficient component of your growing business.

We bring Skilled, Friendly Support to you! Allow our Certified, Senior-level Technicians at Computer Superheroes save the day! In most cases, we will respond to your needs within 24 hours, servicing the system at your location or remotely across the internet through our secure remote gateway!For our clients, we become their virtual IT department – being their single point of contact for all their IT needs from desktop support to server management.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Computer Superheroes, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Computer Superheroes, Inc. include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

1 Customer Review on Computer Superheroes, Inc.
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 1

Additional Information

BBB file opened: March 15, 2002 Business started: 09/01/2001 in CO Business started locally: 09/01/2001 Business incorporated 01/01/2002 in CO
Type of Entity


Business Management
Mr. Jeff Lorenzen, President
Contact Information
Principal: Mr. Jeff Lorenzen, President
Business Category

Computer Network Companies Computer Installation Services Computers - Service & Repair Computer System Consultants Computer Consultants Computer Business Services

Products & Services

Computer Superheroes, Inc. sells the following brand(s): Cisco, Dell, HP, Lenovo, Microsoft, Netgear, Trend Micro

Computer Superheroes, Inc. offers the following product(s): Computers, Networking equipment, Routers, Servers

Method(s) of Payment
Cash, Check, Visa, Mastercard
Refund and Exchange Policy
Refunds or exchanges of tangible goods within 15 days of delivery. Returned items must be in original sealed packaging for full refund. Open items are subject to a 15% restocking fee. We warrant that all services provided will be performed in a workmanlike manner in accordance with commercially reasonable standards of the local community. In regard to software, parts and/or components installed on your behalf, we warrant the installation services, however we assign to you the manufactures warranties on the equipment and software themselves. You shall be responsible for registering said product(s), and maintaining its warranty in force.
Service Area
Denver Metro, Northern Colorado, Southern Wyoming
Alternate Business Names
OneTech Computer Consulting, Inc.

Customer Review Rating plus BBB Rating Summary

Computer Superheroes, Inc. has received 5 out of 5 stars based on 1 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.