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BBB Accredited Business since

That Extra Touch Cleaning Services

Phone: (307) 421-3131 204 S. College Dr. Unit C-1, Cheyenne, WY 82007 http://www.thatextratouchwest.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Professional cleaning company that meets both residential cleaning and your commercial cleaning needs.  The company is  a member of the Association of Residential Cleaning Services International. 


BBB Accreditation

A BBB Accredited Business since

BBB has determined that That Extra Touch Cleaning Services meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for That Extra Touch Cleaning Services include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on That Extra Touch Cleaning Services
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: July 27, 2009 Business started: 12/01/1998 in WY Business incorporated 12/24/2005 in WY
Type of Entity

Corporation

Business Management
Mrs. Kimberly Jones, Owner
Contact Information
Principal: Mrs. Kimberly Jones, Owner
Business Category

Cleaning Services Cleaning Services - Commercial Office Construction Clean Up Companies House Cleaners Janitor Service Window Cleaning

Method(s) of Payment
Cash or Check
Service Area
Cheyenne, Laramie, Northern Colorado, Pinebluffs, Fort Collins, Wellington
Alternate Business Names
The Extra Touch
Industry Tips
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.