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BBB Accredited Business since

Starshine Cleaning Company

Phone: (970) 978-5551 Fax: (970) 669-2629 4464 Cushing Dr, Loveland, CO 80538 http://www.lovelandcarpetcleaner.com

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Description

This company specializes in carpet and upholstery cleaning; office, commercial and residential cleaning; tile and grout cleaning; interior vehicle cleaning and power washing.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Starshine Cleaning Company meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised the rating for Starshine Cleaning Company include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 1 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 1
Problems with Product/Service 0
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

1 Customer Review on Starshine Cleaning Company
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 1

Additional Information

top
BBB file opened: June 15, 2012 Business started: 01/01/1974 Business started locally: 01/01/1974
Type of Entity

Sole Proprietorship

Business Management
Mr. Robert M. Hilliard, Owner
Contact Information
Principal: Mr. Robert M. Hilliard, Owner
Business Category

Cleaning Services Cleaning Services - Commercial Office Boat Cleaning Industrial Cleaners Tile & Grout Cleaning Upholstery Rug Cleaners Upholstery & Carpet Cleaning Siding Cleaning Car Upholstery Cleaners Carpet & Rug Cleaners Duct Cleaning Companies Air Duct Cleaners Floor Waxing, Polishing, and Cleaning Companies Furniture Cleaners House Cleaners Janitors Lamp Shade Cleaners Maids and Butlers Motor Home - Carpet & Upholstery Cleaning Recreational Vehicles - Carpet & Upholstery Cleaning Auto Steam Cleaners Industrial Steam Cleaners Ventilation Cleaners Dryer Vent Cleaning Pressure Washing Companies Pressure Washers Window Shades Cleaners

Products & Services

pressure washing, interior vehicle cleaning

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Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

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BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

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BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

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What government actions does BBB report on?

BBB reports on known significant government actions involving business' marketplace conduct.

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