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BBB Accredited Business since

Performance Tune

Phone: (970) 482-3971 1007 Centre Ave, Fort Collins, CO 80526

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Performance Tune is a auto repair business. We service and repair domestic, asian and many  German vehicles. As a NAPA AutoCare Center we use NAPA and other companies' parts which equal or surpass the Original Equipment quality of parts. We do not use parts that we deem to be of inferior quality or are not safe due to being below US and Manufacturer standards. While these parts may cost a little more, we know that they are safe and will last. We emphasize maintenance to allow your vehicles to reach their maximum life span and to function as designed. An ounce of prevention.... is part of our motto.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Performance Tune meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised the rating for Performance Tune include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 2 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.

Customer Complaints Summary Read complaint details

2 complaints closed with BBB in last 3 years | 2 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 1
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 1
Problems with Product/Service 0
Total Closed Complaints 2

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Performance Tune
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: August 27, 1991 Business started: 05/13/1991 Business started locally: 05/13/1991 Business incorporated: 01/01/1991 in CO
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Occupational/Industry License Database Colorado
1560 Broadway Ste 1350, Denver CO 80202

Type of Entity


Business Management
Mr. Rob Cagen, President Ms. Anne Cagen, Co-Owner
Contact Information
Customer Contact: Ms. Anne Cagen, Co-Owner
Principal: Mr. Rob Cagen, President
Business Category

Auto Repair & Service Foreign Car Service Stations Car Air Conditioning Suppliers Car Alternator and Generator Repair Stations Auto Diagnostic Service Auto Electricians

Products & Services

Performance Tune sells the following brand(s): Carquest, GM,Ford,Chrysler,Asian and European OEM, NAPA, O'Reilly

Performance Tune offers the following product(s): We sell automotive parts, but only in conjunction with repairs. We are NOT a parts retailer.

Method(s) of Payment
We accept cash, local checks, some not so local checks (with proper ID) and of course credit and debit cards. 
Refund and Exchange Policy
All work is warrantied through the NAPA Peace of Mind Warranty Program throughout the US and Canada. Most parts and labor are guaranteed for a minimum of 24 months/24,000 miles whichever comes first.
Service Area
Northern Colorado
Alternate Business Names
Fort Collins Cartune Inc
Products & Services

repairs domestic,Asian,and some European cars and trucks.

Industry Tips
Auto Repair & Service

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Types of Complaints Handled by BBB

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BBB Complaint Process

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Industry Tips


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