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BBB Accredited Business since
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Full service auto repair shop, preventative maintenance servicing all makes and models, foreign and domestic vehicles.
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A BBB Accredited Business since
BBB has determined that E & B Automotive Inc meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for E & B Automotive Inc include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 1 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||0|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding
or registration. BBB encourages you to check with the appropriate agency to be certain
any requirements are currently being met.
These agencies may include:
Occupational/Industry License Database Colorado
1560 Broadway Ste 1350, Denver CO 80202
Type of Entity
Business ManagementMr. Earl Willis, President Mr. Matt Swartz, Manager
Auto Repair & Service Diesel Auto Repair Shops Auto Repairing - Foreign Auto Repair - Vintage Auto Repair - Suspension Auto Repair - Steering & Suspension Auto Repair - Shocks Auto Repair - Tune-Up Auto Repair - Power Steering Auto Repair - Maintenance Brake Service Consultants - Auto Repair Engine Repair Rebuilding Companies Car Lubrication Shops Mufflers & Exhaust Systems RV Repair Shops Tire Repair Shops Auto Transmission Suppliers Wheel Alignment, Frame & Axle Service - Auto Auto Services Auto Services - Oil & Lube Battery Supply Companies Four Wheel Drive Vehicles - Repair & Service Storage Battery Retailers Clutch Suppliers Shock Absorber Suppliers Tire Dealers Auto Air Conditioning Car Alternator and Generator Repair Stations Auto Diagnostic Service Auto Electric Service
Products & Services
E & B Automotive Inc sells the following brand(s): Jasper Engines & Transmissions; Interstate Batteries; Bridgestone, Firestone, Fuzion, Goodyear, Michelin tires; Napa auto parts
E & B Automotive Inc offers the following product(s): Tires, windshield wipers, other auto parts only as part of a maintenance or repair service.
Method(s) of Paymentcash, Discover, MC, Visa, Debit card, checks
Industry TipsAuto Repair & Service
127 Barberry Pl
Loveland, CO 80537 Directions
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BBB Complaint Process
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Additional Email Addresses
- - Communication/Mass Email
Complaint Trends - Last 3 Years
Customer Review Trends
BBB Customer Review Rating plus BBB Rating Overview
BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.
|Customer Review Experience||Value|
|Positive Review||5 points per review|
|Neutral Review||3 points per review|
|Negative Review||1 point per review|
BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
BBB Letter Grade Scale
Star Rating scale
BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.
Read Complaint Details
Complaint: I used the recommened ****** company by E & B Automotive to get my car from home to their business. When the insurance company asked for an itemized invoice for the $55.00 charge, E & B Automotive directed insurance company to contact ******* ******. ******* ****** provided the invoice of $45.00 to the insurance company. So insurance company would only reimburse me for $45.00 not the $55.00 I was charged. When I approached E & B the next day...one person said that was standard practice...one person said E & B was given a discounted rate. I feel the practice of pocketing $10.00 of a customer's money unethical.
I apologize for the misunderstanding. I have been doing business with ****** ****** for 20 years. We do 2 to $3000.00 a year in ******. ****** ****** bills us on a monthly statement. We are allowed a discount, which comes to $45.00 for all in town ****** for our customers. My understanding from ****** ****** that they charge $55.00 for all in town ******. E & B Automotive set the $55.00 ****** for our customers based on this information. The invoice that was sent to ***** **** and given to customer, was E& Bs invoice not the customers.
Better Business Bureau: