This business is not BBB accredited.

Casters Garage

Phone: (970) 416-6464 309 S Summit View Dr Unit 11, Fort Collins, CO 80524 ! Casters Garage is Believed to Be Out of Business !

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BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:

  • This business has no rating because BBB has information indicating it is out of business.

Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Casters Garage
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: February 24, 2011 Business started: 09/09/2008 in CO Business incorporated 09/09/2008 in CO
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Occupational/Industry License Database Colorado
1560 Broadway Ste 1350, Denver CO 80202

Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Eric Caster, Owner
Contact Information
Principal: Mr. Eric Caster, Owner
Business Category

Auto Repair Diesel Auto Repair Shops Auto Repairing - Foreign Auto Seat Covers, Tops & Upholstery Brake Service Engine Repair Rebuilding Companies Car Lubrication Shops Mufflers & Exhaust Systems Transmissions - Automobile Truck Repair Shops Wheel Alignment, Frame & Axle Service - Auto Auto Repair - Windshield, Glass Shops Auto Services Auto Perform, Race & Sport Equipment Battery Supplies Diesel Engine Suppliers Auto Bumpers, Guards & Grilles Auto Parts & Supplies - New Clutch Suppliers Shock Absorber Suppliers Auto Air Conditioning Car Alternator and Generator Repair Stations Auto Accessories Auto Electric Service

Service Area
This company serves Fort Collins, Loveland, Windsor, Wellington, LaPorte and Berthoud.
Alternate Business Names
Casters Auto LLC
Products & Services

This business offers installation and services of accessories and performance parts. Also, technical services from brakes and suspension to engine and transmission work, computer diagnostics and fuel efficiency evaluation and emmission pre inspection.

Industry Tips
Auto Repair & Service

Additional Locations


    309 S Summit View Dr Unit 11

    Fort Collins, CO 80524 (970) 416-6464


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Complaint Detail(s)

9/16/2015 Problems with Product/Service | Read Complaint Details

Additional Notes

Complaint: I had the oil changed on my car 4/22/15 with Casters Garage. There was only 620 miles on the oil change. When on June 25th there was a puddle of oil on the floor of my garage when I moved my car. I called Eric, he told me not to drive my car, he had two cars in the garage and when he was finished with them he would come to my house to look at the car. He told me he should be there by 2 o'clock, he never showed up. I called him again at 3:30 and asked him if he thought it would be ok for me to bring the car to him. " He said it would". I then took the car to the garage, he tightened the plug and I left. Eric told me he had found only one drop of oil. The next morning Friday June 26th I checked the car and it was still leaking oil. I then called Eric again to let him know that the car was still leaking. Eric told me he was moving and was not going to be opening the garage. At that time I made an appointment for 10 o'clock Monday morning. On Monday June 29th around 8 am Eric called me to let me know that he was in ********* *******. "His mother was in the hospital" and he would be back in Ft. Collins around 2 o'clock, and he would call me then...again he did not contact me. At that point it was apparent to me Eric was not going to fix the leak. I found another mechanic made an appointment with him for July 7th. Steve found that the threads in the oil pan were stripped and the leak was the oil drain plug. He tapped new threads for an over sized drain plug. If this happens again the oil pan will have to be replaced. Eric does not stand behind his work. I gave him every opportunity to contact me and that never happened. I was without my car for a total of 9 days.

Desired Settlement: Because Eric is the one that changed the oil and stripped out plug, I believe he should pay for the damage on my car.

Customer Review(s)

The customer review(s) below are un-filtered. These positive and negative reviews are not used in the calculation of the BBB Rating. If you wish to file a complaint and request a resolution to your issue please click here. This customer review section is not BBBs complaint resolution system. Customer Reviews are the subjective opinion of the individual who posted the review and not of Better Business Bureau. A customer review is not posted on a business if a BBB complaint on the same issue(s) is also filed. BBB cannot guarantee the accuracy of any customer review and is not responsible for the content of any customer review. Public comments are not customer reviews.

Customer Reviews Summary

0 Customer Reviews on Casters Garage
Positive Experience (0 reviews)
Neutral Experience (0 reviews)
Negative Experience (0 reviews)