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BBB Accredited Business since

Scott's Auto Recyclers

Additional Locations

Phone: (970) 498-0662 Fax: (970) 498-0318 View Additional Phone Numbers 209 N Link Ln, Fort Collins, CO 80524 View Additional Web Addresses

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BBB Accreditation

A BBB Accredited Business since

BBB has determined that Scott's Auto Recyclers meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Scott's Auto Recyclers include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 2 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

2 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 1
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 2

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Scott's Auto Recyclers
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: December 19, 1997 Business started: 01/01/1993 Business started locally: 01/01/1993 Business incorporated 05/01/1993 in CO
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Occupational/Industry License Database Colorado
1560 Broadway Ste 1350, Denver CO 80202

Type of Entity


Business Management
Mr. Scott Milan, President
Contact Information
Principal: Mr. Scott Milan, President
Business Category

Used Auto Part Suppliers Wheel Align, Frame & Axle Service Equipment & Supplies Shock Absorber Suppliers Tire Dealers Auto Air Conditioning Auto Diagnostic Service Auto Electric Service Auto Repair & Service Auto Repairing - Foreign Auto Smog Inspection Auto Repair - Steering & Suspension Auto Repair - Shocks Auto Repair - Power Steering Auto Repair - Maintenance Brake Service Engine Repair Rebuilding Companies Radiators - Automotive Transmissions - Automobile Wheel Alignment, Frame & Axle Service - Auto

Alternate Business Names
Scott's Auto Inc
Industry Tips
Auto Repair & Service

Additional Locations

  • 1900 E Lincoln Ave

    Fort Collins, CO 80524

  • 209 N Link Ln

    Fort Collins, CO 80524 (970) 498-0662 (800) 767-8640


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Complaint Detail(s)

12/11/2014 Advertising/Sales Issues
1/16/2014 Problems with Product/Service | Read Complaint Details

Additional Notes

Complaint: My husband took his Toyota Van to Scott's to have his universal joint replaced based on a recommendation of a friend. When he got the call for the estimate he told them to go ahead and replace it even though the estimate was higher than places he had called because of the recommendation. They called back that evening to let him know that it would take extra time because in the process of getting to the U joint bolts snapped on the exhaust and they needed to be drilled out. Upon picking up the vehicle my husband was informed he would be charged $290 for the U joint and $210 for the parts and labor of the exhaust "issue". Not acceptable. After discussion with my very unhappy husband they knocked off $80. Still not acceptable. I don't think we should be stuck with paying for their mistake. I understand things happen and the bolts might have been bad. Fine, I would be okay paying for the $75 in parts for what was fixed on the exhaust but the $135 in labor for them to fix their own mistake. Not Okay.

Desired Settlement: $135-$80= $55.00

Business Response: *****,

 In Response to your complaint I think we have a communication error we are not trying to up sale any parts or labor the problem was that your vehicle had some rusty and corroded bolts on the exhaust and in order for us to remove the axle we had to take apart the exhaust and when we removed the bolts they broke due to rust and this is nobody's fault just the age and miles (274620) on the vehicle. ****** discounted the standard 4 hr labor job of removing the manifold to 1hr trying to help out with your situation. If the 55.00 make you a happy customer we would be glad to have a check for you at are office

   thanks *****