BBB Business Review

Text Sizesmall medium large

This business is not BBB accredited.

Herbies Auto Sales

Phone: (970) 353-9815 Fax: (970) 378-7371 2563 W 28th St, Greeley, CO 80634 http://www.herbiesautosales.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Herbies Auto Sales services Northern Colorado with sound transportation and credit restoration.


BBB Accreditation

On 4/25/2016 this business's accreditation in the BBB was revoked by the BBB's Board of Directors due to its failure to adhere to the BBB requirement that Accredited Businesses meet and abide by the following standards:

  • 1C. Be free from government action that demonstrates a significant failure to support BBB ethical principles in marketplace transactions (this requires a determination by BBB as to the nature of any violation, whether it was caused or condoned by management, and actions taken to resolve underlying issues that led to the government action).
  • 8A. Avoid involvement, by the business or its principals, in activities that reflect unfavorably on, or otherwise adversely affect the public image of BBB or its accredited businesses.

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Herbies Auto Sales include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 14 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

14 complaints closed with BBB in last 3 years | 5 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 2
Billing/Collection Issues 3
Delivery Issues 0
Guarantee/Warranty Issues 3
Problems with Product/Service 6
Total Closed Complaints 14

Customer Reviews Summary Read customer reviews

8 Customer Reviews on Herbies Auto Sales
Customer Experience Total Customer Reviews
Positive Experience 2
Neutral Experience 1
Negative Experience 5
Total Customer Reviews 8

Additional Information

BBB file opened: September 05, 2000 Business started: 01/01/1999 Business started locally: 01/01/1999 Business incorporated 06/02/1997 in CO
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Department of Revenue Auto Division-CO
140 W 6th Ave Rm 109, Denver CO 80204
Phone Number: (303) 205-5696

Type of Entity

Corporation

Business Management
Mr. Lee Yoder, President Ms. Joy Bunting, Operations Manager
Contact Information
Customer Contact: Ms. Joy Bunting, Operations Manager
Principal: Mr. Lee Yoder, President
Business Category

Used Car Dealerships

Refund and Exchange Policy
Herbies 24 month / 24,000 mi. warranty gives consumers much needed confidence when purchasing a used vehicle. Coverage extends beyond the traditional power train to include repairs such as starters, alternators, oxygen sensors and much more.
Service Area
Northern Colorado
Alternate Business Names
Weld County Garage Pre-Owned 8th Ave
Products & Services

Clean, safe, reliable vehicles from a customer friendly, professional staff. On site financing and service departments make Herbies your one stop shop for sales and service.

Industry Tips
Research Key in Buying New Vehicle

Customer Review Rating plus BBB Rating Summary

Herbies Auto Sales has received 3.64 out of 5 stars based on 8 Customer Reviews and a BBB Rating of A-.

BBB Customer Review Rating plus BBB Rating Overview
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.