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BBB Accredited Business since

Herbies Auto Sales

Phone: (970) 353-9815 Fax: (970) 378-7371 2563 W 28th St, Greeley, CO 80634 http://www.herbiesautosales.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Herbies Auto Sales services Northern Colorado with sound transportation and credit restoration.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Herbies Auto Sales meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Herbies Auto Sales include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 18 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

18 complaints closed with BBB in last 3 years | 5 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 4
Billing/Collection Issues 2
Delivery Issues 0
Guarantee/Warranty Issues 4
Problems with Product/Service 8
Total Closed Complaints 18

Customer Reviews Summary Read customer reviews

2 Customer Reviews on Herbies Auto Sales
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 2

Additional Information

BBB file opened: September 05, 2000 Business started: 01/01/1999 Business started locally: 01/01/1999 Business incorporated 06/02/1997 in CO
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Department of Revenue Auto Division-CO
140 W 6th Ave Rm 109, Denver CO 80204
Phone Number: (303) 205-5696

Type of Entity

Corporation

Business Management
Mr. Lee Yoder, President Ms. Cindy Christensen, General Manager
Contact Information
Customer Contact: Ms. Cindy Christensen, General Manager
Principal: Mr. Lee Yoder, President
Business Category

Used Car Dealerships

Refund and Exchange Policy
Herbies 24 month / 24,000 mi. warranty gives consumers much needed confidence when purchasing a used vehicle. Coverage extends beyond the traditional power train to include repairs such as starters, alternators, oxygen sensors and much more.
Service Area
Northern Colorado
Alternate Business Names
Weld County Garage Pre-Owned 8th Ave
Products & Services

Clean, safe, reliable vehicles from a customer friendly, professional staff. On site financing and service departments make Herbies your one stop shop for sales and service.

Industry Tips
Research Key in Buying New Vehicle

Customer Review Rating plus BBB Rating Summary

Herbies Auto Sales has received 4.7 out of 5 stars based on 2 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.