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This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:
- This business has no rating because it is out of business.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||1|
|Total Closed Complaints||2|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Department of Revenue Auto Division-CO
140 W 6th Ave Rm 109, Denver CO 80204
Phone Number: (303) 205-5696
Type of Entity
Business ManagementMr. Nick Bakarich, General Manager Mr. Brian Wilson, ECommerce Director
Car Dealerships Used Car Dealerships Auto Parts & Supplies - New Tire Dealers Auto Air Conditioning Auto Detailing Auto Diagnostic Service Auto Electric Service Auto Repair & Service Brake Service Engine Repair Rebuilding Companies Car Lubrication Shops Transmissions - Automobile Wheel Alignment, Frame & Axle Service - Auto Auto Services
Alternate Business NamesEhrlich Mazda Ehrlich Motors Inc Ehrlich Pre-Owned
Industry TipsAuto Repair & Service Research Key in Buying New Vehicle
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According to information in BBB files, this business is no longer in business.
Complaint Trends - Last 3 Years
Customer Review Trends
BBB Customer Review Rating plus BBB Rating Overview
BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.
|Customer Review Experience||Value|
|Positive Review||5 points per review|
|Neutral Review||3 points per review|
|Negative Review||1 point per review|
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Problems with Product/Service
Read Complaint Details
Complaint: On 9/11/13, I purchased a 2007 Honda Pilot from Ehrlich Subaru. At the time of purchase, I was emphatic that I had already secured financing through my credit union, had been pre-approved, and did not want dealership financing. The sales agent asked me to fill out a "Credit Approval" form, and when I protested that I already had financing, assured me that this was simply to verify my information in the system. When I sat with the finance department staff to complete the paperwork, she commented on what a good interest rate I was able to get via my credit union. I left with the POA and title for my husband to sign, which I mailed the next day, and then waited to hear from my lender that the loan had been processed. Instead, they called to say the loan had not shown up in their system. I called the dealership, and left a voicemail on 9/14, and again on 9/17, again on 9/19, 9/20, 9/21, and 9/24. Despite having left numerous messages indicating my concern and being told someone would call me back within :30, not one phone call was ever returned. On 9/24, my Credit Union informed me that the loan approval was canceled on their end due to my having secured financing with another lender, processed 9/21.I was emphatic and clear who I wanted to secure financing through. The fact that this dealership fraudulently led me to believe that my wishes were being honored is certainly illegal. I have yet to receive any information as to who actually holds this loan, and am absolutely livid that half a dozen attempts to rectify this before the loan was final were ignored.
Desired Settlement: I am not sure what recourse I have, and am considered obtaining legal counsel in this matter. At a minimum, I would like to transfer the loan to my credit union, and absolutely do not intend to pay any fees associated with this refinancing. I cannot believe that a practice like this is allowed to take place with out legal recourse.
Read Complaint Details
Complaint: Advertisement was sent to test drive a vehicle. In return a $50.00 gas card was offered for the test drive. Test drove vehicle with ********* a sales representative with this dealership. We were supposed to receive a gas card for $50.00 for doing a test drive. We completed the test drive in the middle of August 2012 but never received the gas card. Several emails to the dealership (who indicated that it would take 6-8 weeks). After that time period it was indicated that they were waiting on Subaru to respond. In the meantime, I have been emailing ********* with no response at all anymore.
Desired Settlement: All I want is the $50.00 gas card which was promised. I did the test drive in good faith and I am now being ignored.
Business Response: Business Response /* (1000, 5, 2012/12/10) We can't get anything from Subaru even though it was their program,so I will do one of two things. I can give you $50.00 gift card to Walmart or $50.00 check , which do you prefer. **** Sorry for all the inconvience.
(The consumer indicated he/she ACCEPTED the response from the business.)