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BBB Accredited Business since

Professional Auto Body

Phone: (970) 945-2249 Fax: (970) 945-0534 133 Marand Rd, Glenwood Springs, CO 81601 View Additional Web Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Professional Auto Body provides high quality collision repair in an honest, ethical and efficient manner.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Professional Auto Body meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Professional Auto Body include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

3 Customer Reviews on Professional Auto Body
Customer Experience Total Customer Reviews
Positive Experience 3
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 3

Additional Information

BBB file opened: August 11, 2003 Business started: 09/01/1981 in CO Business started locally: 09/01/1981 Business incorporated 09/01/1981 in CO
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Occupational/Industry License Database Colorado
1560 Broadway Ste 1350, Denver CO 80202

Type of Entity


Business Management
Mr. David Malehorn, General Manager
Contact Information
Principal: Mr. David Malehorn, General Manager
Business Category

Auto Body Repair & Painting Auto Detailing Auto Repair & Service Auto Restoration Truck Repair Shops Auto Repair - Windshield, Glass Shops Auto Services Auto Bumpers, Guards & Grilles

Hours of Operation
M: 8:00 AM - 5:00 PM
T: 8:00 AM - 5:00 PM
W: 8:00 AM - 5:00 PM
Th: 8:00 AM - 5:00 PM
F: 8:00 AM - 5:00 PM
S: Closed
Su: Closed
H: Closed
Weekend and after hours estimating available, call for an appointment
Method(s) of Payment

Cash, personal and company checks with management approval, Visa, MasterCard, and Discovery


Refund and Exchange Policy
Limited Lifetime Warranty on workmanship and materials
Service Area
Serving the Roaring Fork and Colorado River Valley's
Products & Services

insurance claims assistance, a life time warranty of repair work, and after hours appointments, I-CAR gold certified, locals choice award winners for 8 years in a row and have a 3rd party customer satisfaction rating of 99.39%

Industry Tips
Auto Repair & Service

Customer Review Rating plus BBB Rating Summary

Professional Auto Body has received 5 out of 5 stars based on 3 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.