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BBB Accredited Business since

Campbell Audio Video

Additional Locations

Phone: (970) 510-5489 Fax: (970) 510-5489 218 E Valley Rd Ste 100, Carbondale, CO 81623 View Additional Email Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Specializing in audio video control and systems, theaters, whole home audio systems, project consulting, new build and retro design.  Two-year all inclusive warranties.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Campbell Audio Video meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Campbell Audio Video include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Campbell Audio Video
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: December 31, 2013 Business started: 09/01/2008 in CO Business incorporated 07/31/2008 in CO
Type of Entity


Business Management
Mr. Matthew Campbell, Owner
Contact Information
Principal: Mr. Matthew Campbell, Owner
Business Category

Audio-Visual Consultants Automation Consultants Energy Management and Conservation Construction Companies Security Systems Consultants Theater Equipment Suppliers Home Electronics Home Electronics - Designers Automation System Dealers Lighting Equipment Suppliers Projection Equipment Suppliers Media Consultants Digital Media Construction Consultants Construction Estimates Lighting Consultants Sound Control Structures & Equipment Display Installers Audio-Visual Equipment - Dealers Home Theater Equipment Providers Sound System Equipment Suppliers Window Shades - Equipment & Supplies

Products & Services

Campbell Audio Video sells the following brand(s): Macintosh

Service Area
Aspen, Basalt, Carbondale, Glenwood Springs.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.