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BBB Accredited Business since

Columbine Appliance & Fireplace Inc

Phone: (303) 443-7211 View Additional Phone Numbers 1020 Carbon Ct, Erie, CO 80516 http://www.columbineappliance.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Family owned and operated since 1958 .  Most major appliance brands.  Factory certified care and service for appliances and fireplace, gas inserts and fire pits.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Columbine Appliance & Fireplace Inc meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Columbine Appliance & Fireplace Inc include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

1 Customer Review on Columbine Appliance & Fireplace Inc
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 1

Additional Information

BBB file opened: April 30, 2013 Business started: 01/01/1958 in CO Business incorporated 12/26/1973 in CO
Type of Entity

Corporation

Business Management
Mr. Steve Distel, Manager Mr. Jeff Salmen, Vice President
Contact Information
Principal: Mr. Steve Distel, Manager
Principal: Mr. Jeff Salmen, Vice President
Business Category

Major Appliance Repair Stores Appliances - Installation Fireplace Suppliers Kitchen Accessory Suppliers

Products & Services

Columbine Appliance & Fireplace Inc sells the following brand(s): Whirlpool, Baytag, KitchenAid, SubZero, Frigidaire, Viking, Bosch, Thermador, Fischer PayKel, Dacor, ULine, Mendota, Napoleon, Heat-a-lator

Service Area
Fort Collins, Loveland, Windsor, Wellington, LaPorte, Greeley, Evans, Eaton, Estes Park, Berthoud, Firestone Frederick, Dacono, Platteville, Longmont, Fort Lupton, Kersey, La Salle, Boulder, Erie, Longmont
Alternate Business Names
Columbine Appliances Inc

Customer Review Rating plus BBB Rating Summary

Columbine Appliance & Fireplace Inc has received 4.4 out of 5 stars based on 1 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.