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BBB Accredited Business since

Answering Service of Casper

Phone: (307) 235-2501 Fax: (307) 472-3407 View Additional Phone Numbers 210 Nichols Ave, Casper, WY 82601 http://answeringserviceofcasper.com/


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

We offer 24/7 prompt , courteous, dedicated,  Live telephone Answering services.  By designing the account to meet your business needs we can ensure that your calls w/be handled by answering service operators trained by your specifications. This allows us to appear to your customers as an extension of your staff... We Can Be Your Office When You Are Away!!! If You Cant Talk To Them WE CAN!!!

Let Us Know What You Need And We Can Tailor A Service For You


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Answering Service of Casper meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Answering Service of Casper include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Answering Service of Casper
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: April 25, 2005 Business started: 01/01/1967 in WY Business started locally: 01/01/1967 Business incorporated 04/20/2005 in WY
Type of Entity

Limited Liability Company (LLC)

Business Management
Ms. Debra Hiner, Owner
Contact Information
Principal: Ms. Debra Hiner, Owner
Business Category

Answering Services

Method(s) of Payment

Cash, Check, visa and master card

 

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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.