Find us on Google+

BBB Business Review

Text Sizesmall medium large
Are you the Owner of this Business? ×
BBB® Accredited Business Seal

Are you...?

If yes, click here to login.

Are you...?

BBB Accredited Business since

Climate Control Company of Glenwood Springs, Inc

Phone: (970) 945-2326 Fax: (970) 945-8128 View Additional Phone Numbers PO Box 1042, Glenwood Springs, CO 81602

BBB Business Reviews may not be reproduced for sales or promotional purposes.


HVAC Contractors

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Climate Control Company of Glenwood Springs, Inc meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Climate Control Company of Glenwood Springs, Inc include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Climate Control Company of Glenwood Springs, Inc
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: October 09, 2003 Business started: 01/01/1956 in CO Business incorporated 01/01/1975 in CO
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Colorado Plumbing Board
1560 Broadway Ste 1500, Denver CO 80202
Phone Number: (303) 894-2300

Type of Entity


Business Management
Mr. Michael Fergen, President Mr. Chris Allen, Sales Manager Ms. Lara Fergen, Vice President Mr. Jeffrey Hales, Controller Ms. Lindsey Marsh, Human Resources
Contact Information
Principal: Mr. Michael Fergen, President
Customer Contact: Mr. Jeffrey Hales, Controller
Business Category

Air conditioning & Heating Contractors - Residential Air conditioning & Heating Contractors - Commercial Heat Exchanger Dealers Pipe Cutting and Threading Services Pipe Fitting Suppliers Sheet Metal Companies Thermocouple Suppliers Thermostats Garbage Disposal Equipment Suppliers Plumbing Fixtures, Parts, and Supply Stores Water Heaters - Dealers Whirlpool Bath Equipment Suppliers Air Conditioning Repair Air Conditioning Systems - Cleaning Duct Cleaning Companies Heater Cleaning Repair Services Pump Repairmen Air Conditioning Supplies & Parts Boiler Dealers Boiler Part Suppliers Heat Recovery System Companies Humidifier Suppliers Pump Part Suppliers Snow Melting System Providers Solar Energy Equipment Companies Solar Energy Equipment Repair Companies Ventilation Equipment Suppliers Water Heater Part Suppliers Furnace Sales and Repair Services Air Balancing Air Conditioning Contractors & Systems Boiler Repair Cleaning Companies Drainage Companies Gutters & Downspouts Heat Pumps Heating Contractors Mechanical Contractors Pump Pushing Services Pipe Thawing Services Plumbers Ventilation Contractors Water Heater Repair Stores Pipe Valve Fitters Heating Air Conditioning Geo Thermal Heating and Cooling Companies

Method(s) of Payment
Cash, Check, Credit Card, Customer Financing
Products & Services

HVAC Contractors Design, Build & Plan HVAC Replacement HVAC 24 Hour Service Plumbing Contractors Plumbing 24 Hour Service

Industry Tips
HVAC Contractors : Hot & Cold Tips Shedding Light on Residential Solar Panels

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.