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BBB Accredited Business since

Ajax Mechanical Services

Phone: (970) 984-0579 Fax: (970) 984-0582 6560 County Rd 335, New Castle, CO 81647 View Additional Email Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Service, repair and installation of heat systems, plumbing, air conditioning and water softeners.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Ajax Mechanical Services meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Ajax Mechanical Services include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Ajax Mechanical Services
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: May 13, 2010 Business started: 05/28/2009 in CO Business started locally: 05/28/2009 Business incorporated 05/01/2009 in CO
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Colorado Plumbing Board
1560 Broadway Ste 1500, Denver CO 80202
Phone Number: (303) 894-2300

Type of Entity


Business Management
Ms. Janice Sebald, Office Administrater Mr. Lou Sebald, Manager
Contact Information
Customer Contact: Ms. Janice Sebald, Office Administrater
Business Category

Air conditioning & Heating Contractors - Residential Air conditioning & Heating Contractors - Commercial Plumbers Drain and Sewer Cleaners Ventilation Contractors

Products & Services

Ajax Mechanical Services sells the following brand(s): Air Conditioning-Bryant, Mitsubishi, Heat-Lochinvar, Bryant, Plumbing-Delta, American Standard, Kohler and customer requested brands

Ajax Mechanical Services offers the following product(s): Plumbing Fixtures, Heat-(boilers/furnaces)-High Efficiency, Air Conditioners (central air, evaporative coolers, mini splits, commercial roof top units

Hours of Operation
M: 8:00 AM - 4:00 PM
T: 8:00 AM - 4:00 PM
W: 8:00 AM - 4:00 PM
Th: 8:00 AM - 4:00 PM
F: 8:00 AM - 4:00 PM
S: Closed
Su: Closed
Method(s) of Payment
Cash, Check, Visa, Master Card, American Express and Discover
Refund and Exchange Policy
Refunds are according to manufacturer's policy.
Service Area
Western Slope
Products & Services

Quality products with energy efficient ratings and green solutions

Industry Tips
HVAC Contractors : Hot & Cold Tips

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.