BBB Business Review

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Colorado Rocky Mountain Resorts LLC

Additional Locations

Phone: (970) 668-5151 Fax: (970) 668-5462 View Additional Phone Numbers 912 N Summit Blvd, Frisco, CO 80443 View Additional Email Addresses http://www.Coloradormr.com


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Description

Colorado Rocky Mountain Resorts offers a selection of vacation summer & ski condo, townhome, & private home rentals in Summit County. Enjoy hiking, biking, rafting and more in the summer and skiing, snowboarding and endless fun in the winter.


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

This business was accredited 2007 thru 2009.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Colorado Rocky Mountain Resorts LLC include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Colorado Rocky Mountain Resorts LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: September 30, 2004 Business started: 06/12/2004 Business started locally: 06/12/2004 Business incorporated 06/11/2004 in CO
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Michael Martin, Owner/Partner Ms. Samantha Hadley, Marketing & Guest Services Ms. Diane Wieland, Owner/Partner
Contact Information
Principal: Mr. Michael Martin, Owner/Partner
Customer Contact: Ms. Diane Wieland, Owner/Partner
Business Category

Vacation Rentals Resorts

Refund and Exchange Policy
Cancellations at least 44 days prior to arrival are refundable less 35% deposit per unit plus handling fees and applicable taxes. Cancellations less than 45 days prior to arrival are subject to no refund. We suggest that you purchase trip cancellation insurance to protect you in the event of unforeseen circumstances requiring the cancellation or interruption of your trip. Please contact us for additional details on the trip cancellation insurance.
Service Area
Breckenridge, Frisco, Copper Mountain, Silverthorne, Dillon, and Keystone
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.