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BBB Accredited Business since
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We offer trip planning & design, guaranteed reservations, international payment services, & 24/7 in country support for individuals, couples, families, & groups traveling in Costa Rica independently or with a provided guide.
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A BBB Accredited Business since
BBB has determined that Toucan Maps Inc meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised the rating for Toucan Maps Inc include:
- Length of time business has been operating.
- No complaints filed with BBB.
- BBB has sufficient background information on this business.
Customer Complaints Summary
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||0|
|Total Closed Complaints||0|
Customer Reviews Summary Read customer reviews
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Type of Entity
Business ManagementDr. Ray Krueger-Koplin, President
Travel Agencies & Bureaus Map Publishers
Refund and Exchange PolicyIf you are not satisfied with the Waterproof Travel Map of Costa Rica ISBN 0976373343 for any reason we will issue a full refund. Refund policies for travel services, lodging, transportation & tours are specified in writing at the time of purchase and vary depending on the product(s).
Service AreaWorld Wide
Alternate Business NamesCosta Rica Guide
Products & Services
Custom vacations emphasizing ecology & nature, adventure & adrenaline, or just relaxing on the beach. Other experts specialize in tropical weddings & group travel. We also research & publish the waterproof travel map & online guide to Costa Rica.
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Not all enhanced content & services are available at all Better Business Bureaus.
Types of Complaints Handled by BBB
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Guarantee or Warranty
BBB Complaint Process
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What government actions does BBB report on?
BBB reports on known significant government actions involving business' marketplace conduct.
BBB Reporting Policy
As a matter of policy, BBB does not endorse any product, service or business.