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BBB Accredited Business since

Capitol Communications

Phone: (307) 635-9295 Fax: (307) 635-3664 1716 Oneil Ave, Cheyenne, WY 82001 http://www.cciwy.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Capitol Communications, Inc., the premier telecommunications contractor in Southeast Wyoming for commercial phone and data network services and installation. As the largest telecommunications company in Wyoming, Capitol Communications, Inc. offers unparalleled knowledge of a variety of phone systems, quick and accurate service, and complete solutions to any of your telecommunications needs


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Capitol Communications meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Capitol Communications include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

1 Customer Review on Capitol Communications
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 1

Additional Information

BBB file opened: December 10, 2001 Business started: 01/01/1995 in WY Business started locally: 01/01/1995
Type of Entity

Corporation

Business Management
Mr. Tom Herdt, President Mrs. Jolea Walker, VP of Operations Ms. Mary Jane Herdt, Vice President
Contact Information
Principal: Mr. Tom Herdt, President
Principal: Mrs. Jolea Walker, VP of Operations
Business Category

Telephone System Equipment Dealers Computer Cable Installers Computer Network Companies Telephone System Technicians Telephone Communication Companies Fiber Optic Companies


Customer Review Rating plus BBB Rating Summary

Capitol Communications has received 0 out of 5 stars based on 0 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

Additional Locations

  • 1716 Oneil Ave

    Cheyenne, WY 82001 (307) 635-9295

X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Customer Review(s)

The customer review(s) below are un-filtered. These positive and negative reviews are not used in the calculation of the BBB Rating. If you wish to file a complaint and request a resolution to your issue please click here. This customer review section is not BBBs complaint resolution system. Customer Reviews are the subjective opinion of the individual who posted the review and not of Better Business Bureau. A customer review is not posted on a business if a BBB complaint on the same issue(s) is also filed. BBB cannot guarantee the accuracy of any customer review and is not responsible for the content of any customer review. Public comments are not customer reviews.

Customer Reviews Summary

1 Customer Review on Capitol Communications
Positive Experience (0 reviews)
Neutral Experience (0 reviews)
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