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BBB Accredited Business since
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A BBB Accredited Business since
BBB has determined that WyoTech meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
BBB Complaint Information
Find aggregate BBB complaint information for WyoTech. BBB Serving San Diego, Orange & Imperial Counties has the full report as that BBB handles all complaints for WyoTech.
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding
or registration. BBB encourages you to check with the appropriate agency to be certain
any requirements are currently being met.
These agencies may include:
Wyoming Department of Education
2300 Capital Ave, Cheyenne WY 82002
Phone Number: (307) 777-7690
Business ManagementMr. Guy Warpness, President Ms. Brenda Cossitt, Director of Finance Ms. Courtney Schell, Assistant to the President Ms. Janet Stevenson, Human Resources
Business Vocational Schools
4373 N 3rd St
Laramie, WY 82072 (800) 521-7158 (307) 742-3776 Directions
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Complaint Trends - Last 3 Years
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BBB Customer Review Rating plus BBB Rating Overview
BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.
|Customer Review Experience||Value|
|Positive Review||5 points per review|
|Neutral Review||3 points per review|
|Negative Review||1 point per review|
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Problems with Product/Service
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Complaint: i had a 400 o clock appt iowa time they failed to call me at the schedualed appt time. the person that was to call me at that time was ***** ******. i had a 4:00 pm appt. with ***** ****** to go thrue the online aplication to attend the college. he failed to keep the appt. he did not call me at all.the appt was scheduled for 05-30-2013. they did not honer this schedualed appt time for 4:00 pm iowa time.
Desired Settlement: im asking that they honer a schedualed appt time and also that this complaint be put on their permenent record
Business Response: Business Response /* (1000, 6, 2013/06/12) */ We have spoken to the admissions representative regarding the consumer's missed appointment. The admissions representative had spoken to the consumer previously on 5/29/2013 regarding his admission into WyoTech. During the initial conversation, the admissions representative and the consumer scheduled an interview appointment for the following day on 5/30/2013. On the day of the scheduled appointment, the admission representative's prior appointment ran over into the consumer's scheduled appointment time due to technical difficulties with the phone and computer system. Once the appointment prior to the consumer finished, the admissions representative immediately placed a call to the consumer, at which time there was no answer. We always try to respect and follow the scheduled appointment times which are set for all incoming students. Unfortunately there are times when matters can arise which are out of our control, such as technical difficulties. We do our best to make up the missed time to the perspective students and apologize for any inconvenience which it may have caused. Excellent customer service is our goal.