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BBB Accredited Business since

The Roofing Co

Additional Locations

Phone: (970) 887-0104 Fax: (970) 887-0106 28 Ten Mile Dr  PO Box 29, Granby, CO 80446

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Commercial & Residential Roofing, Roofing Accessories, Solar, Metal Siding, Winter Maintenance Snow Removal Program, Foundation Waterproofing, Wrought Iron Metal Fabrication, Sheet Metal Fabrication.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that The Roofing Co meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for The Roofing Co include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on The Roofing Co
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: December 13, 2005 Business started: 01/01/1976 in CO Business started locally: 01/01/1976 Business incorporated 05/13/1981 in CO
Type of Entity


Business Management
Mr. Jeff Johnston, President Mr. Richard Kitzis, Vice President
Contact Information
Principal: Mr. Jeff Johnston, President
Business Category

Roofers Roofing Consultants Waterproofing Contractors Sheet Metal Companies Waterproofing Material Suppliers Energy Conservation Stores Energy Audits Welding Repair Shops Solar Energy Equipment Companies Solar Energy Equipment Repair Companies Green Construction Companies Gutters & Downspouts Roofing Contractors (NAICS: 238160)

Products & Services

The Roofing Co sells the following brand(s): CertainTeed, Davinci, DOW, GAF, Grace Ice & Water Shield, Owens Corning

Method(s) of Payment
Cash, Check, Visa, Mastercard, Discover
Alternate Business Names
The Roof and Gutter Guys
Industry Tips
Shedding Light on Residential Solar Panels Tips for Hiring Roofing Contractors Watch Out for These Red Flags

Additional Locations

  • 28 Ten Mile Dr
    PO Box 29

    Granby, CO 80446 (970) 887-0104

  • PO Box 29

    Granby, CO 80446


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Complaint Detail(s)

3/2/2015 Problems with Product/Service | Read Complaint Details

Additional Notes

Complaint: The agreement was made also to coordinate with other company to instal insulation in the south part of the roof. Never happened.The metal roof is not installed as factory recommended, it is leaking, and producing more damages in the drywall in the ceiling of the garage.They have "many reasons why", I need solutions.

Desired Settlement: I want the following:1st The metallic part to be done again completely, as factory recommended. (as contracted)2nd To install the insulation under the south part of the roof. It was not instal because of TRC lack of coordination.3th To fix the NEW damages in the ceiling in the garage.4th. To report when the work is finished so we can contract a professional to give the oK, in the quality of the work.To fulfil all the promise, written in the contract.

Business Response: Hello,

Thank you for your time and consideration in this matter. TRC has responded and have acknowledged Mr. ***** concerns. TRC has met with Mr. **** multiple times, including our owner, project manager and the original estimator. TRC has removed the snow at no cost to Mr. ****, TRC has trouble shot these areas multiple times and provided excellent solutions.  Mr. **** has been reassured that this area will be reroofed at no cost on March 16-17.  The estimator personally met with Mr. **** on 2/16/2015 to provide a solution and assure him this will be taken care of once more. TRC has gone above and beyond to resolve Mr. ***** concerns.

Thank you

Customer Review(s)

The customer review(s) below are un-filtered. These positive and negative reviews are not used in the calculation of the BBB Rating. If you wish to file a complaint and request a resolution to your issue please click here. This customer review section is not BBBs complaint resolution system. Customer Reviews are the subjective opinion of the individual who posted the review and not of Better Business Bureau. A customer review is not posted on a business if a BBB complaint on the same issue(s) is also filed. BBB cannot guarantee the accuracy of any customer review and is not responsible for the content of any customer review. Public comments are not customer reviews.

Customer Reviews Summary

0 Customer Reviews on The Roofing Co
Positive Experience (0 reviews)
Neutral Experience (0 reviews)
Negative Experience (0 reviews)