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BBB Accredited Business since
BBB Business Reviews may not be reproduced for sales or promotional purposes.
Commercial & Residential Roofing, Roofing Accessories, Solar, Metal Siding, Winter Maintenance Snow Removal Program, Foundation Waterproofing, Wrought Iron Metal Fabrication, Sheet Metal Fabrication.
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A BBB Accredited Business since
BBB has determined that The Roofing Co meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for The Roofing Co include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 1 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||1|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Type of Entity
Business ManagementMr. Jeff Johnston, President Mr. Richard Kitzis, Vice President
Roofers Roofing Consultants Waterproofing Contractors Sheet Metal Companies Waterproofing Material Suppliers Energy Conservation Stores Energy Audits Welding Repair Shops Solar Energy Equipment Companies Solar Energy Equipment Repair Companies Green Construction Companies Gutters & Downspouts Roofing Contractors (NAICS: 238160)
Products & Services
The Roofing Co sells the following brand(s): CertainTeed, Davinci, DOW, GAF, Grace Ice & Water Shield, Owens Corning
Method(s) of PaymentCash, Check, Visa, Mastercard, Discover
Alternate Business NamesThe Roof and Gutter Guys
Industry TipsShedding Light on Residential Solar Panels Tips for Hiring Roofing Contractors Watch Out for These Red Flags
28 Ten Mile Dr PO Box 29
Granby, CO 80446 (970) 887-0104 Directions
PO Box 29
Granby, CO 80446
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Types of Complaints Handled by BBB
BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Guarantee or Warranty
We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.
BBB Complaint Process
Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.
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What government actions does BBB report on?
BBB reports on known government actions that are relevant to the business's marketplace dealings with the public.
BBB Reporting Policy
As a matter of policy, BBB does not endorse any product, service or business.
Complaint Trends - Last 3 Years
Customer Review Trends
BBB Customer Review Rating plus BBB Rating Overview
BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.
|Customer Review Experience||Value|
|Positive Review||5 points per review|
|Neutral Review||3 points per review|
|Negative Review||1 point per review|
BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
BBB Letter Grade Scale
Star Rating scale
BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.
Problems with Product/Service
Read Complaint Details
Complaint: The agreement was made also to coordinate with other company to instal insulation in the south part of the roof. Never happened.The metal roof is not installed as factory recommended, it is leaking, and producing more damages in the drywall in the ceiling of the garage.They have "many reasons why", I need solutions.
Desired Settlement: I want the following:1st The metallic part to be done again completely, as factory recommended. (as contracted)2nd To install the insulation under the south part of the roof. It was not instal because of TRC lack of coordination.3th To fix the NEW damages in the ceiling in the garage.4th. To report when the work is finished so we can contract a professional to give the oK, in the quality of the work.To fulfil all the promise, written in the contract.