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BBB Accredited Business since

The Roofing Co

Additional Locations

Phone: (970) 887-0104 Fax: (970) 887-0106 28 Ten Mile Dr  PO Box 29, Granby, CO 80446 http://www.theroofingco.com

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Description

Commercial & Residential Roofing, Roofing Accessories, Solar, Metal Siding, Winter Maintenance Snow Removal Program, Foundation Waterproofing, Wrought Iron Metal Fabrication, Sheet Metal Fabrication.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that The Roofing Co meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for The Roofing Co include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on The Roofing Co
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

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BBB file opened: December 13, 2005 Business started: 01/01/1976 in CO Business started locally: 01/01/1976 Business incorporated: 05/13/1981 in CO
Type of Entity

Corporation

Business Management
Mr. Jeff Johnston, President Mr. Richard Kitzis, Vice President
Contact Information
Principal: Mr. Jeff Johnston, President
Business Category

Roofers Roofing Consultants Waterproofing Contractors Sheet Metal Companies Waterproofing Material Suppliers Energy Conservation Stores Energy Audits Welding Repair Shops Solar Energy Equipment Companies Solar Energy Equipment Repair Companies Green Construction Companies Gutters & Downspouts Roofing Contractors (NAICS: 238160)

Products & Services

The Roofing Co sells the following brand(s): CertainTeed, Davinci, DOW, GAF, Grace Ice & Water Shield, Owens Corning

Method(s) of Payment
Cash, Check, Visa, Mastercard, Discover
Alternate Business Names
The Roof and Gutter Guys
Industry Tips
Shedding Light on Residential Solar Panels Tips for Hiring Roofing Contractors Watch Out for These Red Flags

Additional Locations

  • 28 Ten Mile Dr  PO Box 29

    Granby, CO 80446 (970) 887-0104

  • PO Box 29

    Granby, CO 80446

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Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

  • Advertising or Sales
  • Billing or Collection
  • Problems with Products or Services
  • Delivery
  • Guarantee or Warranty

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BBB Complaint Process

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Complaint Detail(s)

3/2/2015 Problems with Product/Service | Read Complaint Details
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Additional Notes

Complaint: The agreement was made also to coordinate with other company to instal insulation in the south part of the roof. Never happened.The metal roof is not installed as factory recommended, it is leaking, and producing more damages in the drywall in the ceiling of the garage.They have "many reasons why", I need solutions.

Desired Settlement: I want the following:1st The metallic part to be done again completely, as factory recommended. (as contracted)2nd To install the insulation under the south part of the roof. It was not instal because of TRC lack of coordination.3th To fix the NEW damages in the ceiling in the garage.4th. To report when the work is finished so we can contract a professional to give the oK, in the quality of the work.To fulfil all the promise, written in the contract.

Business Response: Hello,

Thank you for your time and consideration in this matter. TRC has responded and have acknowledged Mr. ***** concerns. TRC has met with Mr. **** multiple times, including our owner, project manager and the original estimator. TRC has removed the snow at no cost to Mr. ****, TRC has trouble shot these areas multiple times and provided excellent solutions.  Mr. **** has been reassured that this area will be reroofed at no cost on March 16-17.  The estimator personally met with Mr. **** on 2/16/2015 to provide a solution and assure him this will be taken care of once more. TRC has gone above and beyond to resolve Mr. ***** concerns.


Thank you