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Northern Colorado and Wyoming

This Business is not BBB accredited

New Horizons

Phone: (307) 686-0332 Fax: (307) 686-8188 View Additional Phone Numbers 300 W 2nd St, Gillette, WY 82716 View Additional Email Addresses http://www.newhorizonsroofing.com

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BBB Accreditation

On 8/7/2014 this business’s accreditation in the BBB was revoked by the BBB's Board of Directors due to its failure to adhere to the BBB requirement that: 8A. Avoid involvement, by the business or its principals, in activities that reflect unfavorably on, or otherwise adversely affect the public image of BBB or its accredited businesses.

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

The business was the subject of action taken against them in small claims court and the judgement remains unpaid.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that lowered the rating for New Horizons include:

  • BBB Accreditation was revoked because the business failed to honor its accreditation agreement with BBB.

Factors that raised the rating for New Horizons include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 1 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on New Horizons
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

top
BBB file opened: August 22, 2008 Business started: 01/01/1981 Business started locally: 01/01/1981 Business incorporated: 01/01/2006 in WY
Type of Entity

Corporation

Business Management
Mr. Curtis Graumann, President Ms. Tracy Diekoff, Office Manager
Contact Information
Customer Contact: Ms. Tracy Diekoff, Office Manager
Principal: Mr. Curtis Graumann, President
Business Category

Roofers Siding Contractors Remodelers Window Companies Window Tinting Shops Solar Energy Equipment Companies Gutter & Downspouts Suppliers Roofing Contractors (NAICS: 238160)

Alternate Business Names
New Horizons Alternative Energy Solutions Inc
Industry Tips
Tips for Hiring Roofing Contractors

Additional Locations

  • THIS LOCATION IS NOT BBB ACCREDITED

    300 W 2nd St

    Gillette, WY 82716 (307) 686-0332 (800) 686-0332

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Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

  • Advertising or Sales
  • Billing or Collection
  • Problems with Products or Services
  • Delivery
  • Guarantee or Warranty

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

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BBB Complaint Process

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Additional Phone Numbers

  • (800) 686-0332(Phone)
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Additional Email Addresses

  • - Communication/Mass Email
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Complaint Detail(s)

6/22/2012 Problems with Product/Service