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BBB Accredited Business since

Highroad Roofing

Additional Locations

Phone: (970) 568-7663 Fax: (970) 568-3978 345 E Mountain Ave Ste 208, Fort Collins, CO 80524 http://highroadroofing.com View Additional Web Addresses

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BBB Accreditation

A BBB Accredited Business since

BBB has determined that Highroad Roofing meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised the rating for Highroad Roofing include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 1 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Highroad Roofing
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

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BBB file opened: September 01, 2006 Business started: 09/01/2005 Business started locally: 09/01/2005
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Colby Stockton, Owner Ms. Melanie Stockton, Owner Ms. Bethany Van Boskirk, Executive Assistant
Contact Information
Principal: Mr. Colby Stockton, Owner
Customer Contact: Ms. Bethany Van Boskirk, Executive Assistant
Business Category

Roofers Siding Contractors Gutter & Downspouts Suppliers Roofing Contractors (NAICS: 238160)

Industry Tips
Tips for Hiring Roofing Contractors

Additional Locations

  • 345 E Mountain Ave Ste 208

    Fort Collins, CO 80524

  • 5704 N County Road 3

    Fort Collins, CO 80524 (970) 568-7663

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BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

  • Advertising or Sales
  • Billing or Collection
  • Problems with Products or Services
  • Delivery
  • Guarantee or Warranty

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Complaint Detail(s)

9/5/2013 Problems with Product/Service | Read Complaint Details
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Additional Notes

Complaint: My roof was not replaced correctly resulting in interior water damage.Stockton roofing now doing business as Highroad roofing. High road roofing(Stockton roofing)installed turtle vents incorrectly and on the wrong side of my roof. When it rains or snows the water is funneled into my attic and runs down the walls and ceilings and has resulted in 2909.36 dollars in damage. I have a letter from the city of Rawlins building inspector also stating the vents were not installed correctly. The building permit was never returned to the city after the job was completed and was never inspected by the contractor or building inspector resulting in a substandard job. All I was asking for was the damage to be repaired by a contractor. Stockton roofing assumes no responsibility for their actions. The job was completed in Sept of 08 and they claim to have a 5 year unconditional workmanship warranty. The roof has been leaking since it was new but was running down the inside of the walls and we didn't notice the damage until snow built up in the attic all winter and melted this spring. I believe they are responsible for the damage because I have lived in this house for 36 years and never had a roof leak until Stockton replaced it. The problem is obvious in the attic daylight can be seen between the roof vents and the shingles one vent didn't even have a deflector cup to stop the rain or snow again no inspection at completion of job. I also read an article stating if roof vents are used the end vents must be covered or it will create a suction and pull in snow and rain on windy days especially if the vents are installed on the wrong side of the house which these are according to the building inspector. In conclusion I believe Stockton roofing is liable for the damage to my house due to the poor quality of workmanship.

Desired Settlement: I would like a refund of 2903.36 just enough to cover the cost of the damage nothing more.

BBB's Final Determination: Consumer accepted resolution offered by the business.