If yes, click here to login.
BBB Accredited Business sinceFind a Location
BBB Business Reviews may not be reproduced for sales or promotional purposes.
Request a Quote
A BBB Accredited Business since
BBB has determined that Bob Behrends Roofing & Gutters meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Bob Behrends Roofing & Gutters include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 1 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||1|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Type of Entity
Limited Liability Company (LLC)
Business ManagementMr. Bob Behrends, Owner Ms. Stacy Anderson Ms. Kim Behrends, Owner Ms. Mary Behrends Mr. Dominck Magdaleno, Manager
Roofers Roofing Consultants Gutters & Downspouts Gutter Cleaning Roofing Contractors (NAICS: 238160)
Alternate Business NamesBob Behrends Commercial Roofing K & B Gutters LLC Metal Masters, LLC
Industry TipsTips for Hiring Roofing Contractors Watch Out for These Red Flags
614 5th Ave
Greeley, CO 80631 (970) 395-0406 (970) 461-9666 (720) 652-9798 (303) 659-6979 (970) 542-1101 (800) 655-9244 (719) 633-1599 (720) 652-9798 (303) 659-6979 Directions
What is a BBB Business Review?
We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.
About BBB Business Review Content & Services:
Some Better Business Bureaus offer additional content & services in BBB Business Reviews.
The additional content & services are typically regional in nature or, in some cases, a new product or service that is being tested prior to a more general release.
Not all enhanced content & services are available at all Better Business Bureaus.
Types of Complaints Handled by BBB
BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Guarantee or Warranty
We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.
BBB Complaint Process
Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.
What is BBB Advertising Review?
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
What government actions does BBB report on?
BBB reports on known government actions that are relevant to the business's marketplace dealings with the public.
BBB Reporting Policy
As a matter of policy, BBB does not endorse any product, service or business.
BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.
BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.
Additional Phone Numbers
- (970) 461-9666(Phone)
- (720) 652-9798(Phone)
- (303) 659-6979(Phone)
- (970) 542-1101(Phone)
- (800) 655-9244(Phone)
- (719) 633-1599(Phone)
- (720) 652-9798(Phone)
- (303) 659-6979(Phone)
Additional Email Addresses
- - eQuote
- - Communication/Mass Email
- - Communication/Mass Email
Complaint Trends - Last 3 Years
Customer Review Trends
BBB Customer Review Rating plus BBB Rating Overview
BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.
|Customer Review Experience||Value|
|Positive Review||5 points per review|
|Neutral Review||3 points per review|
|Negative Review||1 point per review|
BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
BBB Letter Grade Scale
Star Rating scale
BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.
Problems with Product/Service
Read Complaint Details
Complaint: My roof is 2 tears old and is leaky every winter. I was told that my roof needed to be repaired by the owner ***, who also stated that he would make a recommendation to the home builder to get this issue serviced and fixed. He and his business partner went on to inform me of what the problem was with my reoccurring leaky roof, showing me pictures, pointing out the water running down the side of my house and explaining to me how the siding "people" generally remove a piece of the required flashing, and how he would send over his findings to *** ***** homes to get this issue corrected. He went on to inform me that he knew ***** *** ***** himself and knows that he is an honest man who will see to it that my issue is resolved because he is not happy with unsatisfied home owners. He then typed up a completely false email stating that he had no findings and everything was done properly on my roof. What he typed to the home builder was the exact opposite of what he told me the problem was. He and his business partner stood in my home and LIED to my face about my roof and the repairs that would be recommended to the builder. Poor example of honesty and integrity by a company.
Desired Settlement: I would like for the recommendation of the ice and water shield that I was told needed to be placed in the valley of my roof and the run off flashing that should be present but is not to be installed and corrected as told to me by the owner *** Behrends himself. I was lied to buy this company who gave me their word they would help correct the problem.
***** ***** ******** *************************************
***** ******** ***** *** **** **** **
******** ** ********