BBB Accredited Business since
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A BBB Accredited Business since
BBB has determined that Advanced Roofing Technologies Ltd meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised the rating for Advanced Roofing Technologies Ltd include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 1 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||1|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Business ManagementMr. Brad Evans, President
Roofers Remodelers Gutter & Downspouts Suppliers Roofing Contractors (NAICS: 238160)
Industry TipsTips for Hiring Roofing Contractors
4496 Bents Dr Unit C
Windsor, CO 80550 (970) 352-0666 (970) 663-0203 Directions
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Types of Complaints Handled by BBB
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Guarantee or Warranty
BBB Complaint Process
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Additional Phone Numbers
- (970) 352-0666(Phone)
Additional Email Addresses
- - eQuote
- - Communication/Mass Email
Complaint Trends - Last 3 Years
Customer Review Trends
Problems with Product/Service
Read Complaint Details
Complaint: Emergency roof repairs, excess "after hours" visits to complete work that should have been done right the first time. We had a tree fall on our roof our contractor contacted Advanced Roofing, to cover three holes in our roof, one small and two very large. *** ******** showed up to cover roof, it was Friday evening June 28th, he stated that it looked like it would rain so he waited for the storm clouds to pass the storm passed over quickly, while we waited he made the statement that the contractor had told him to bring a tarp but that he thought that he could do the repairs with what he had, he could not. He covered two holes with a sticky black tar looking material, one of the large ones and the small hole, and said he would be back the next day to finish, as he did not have the correct material (a tarp) to finish the job. He was at the house for approximately and hour and a half. That evening it rained for over an hour and both of the larger holes leaked terribly, the one that was covered and the one that was not covered. Rain water covered our attic and it's contents, most of which we were able to move out to safety, some that was ruined, and there was about an hour of cleaning of the water, moving items and placing buckets to try and catch the rain water. When *** returned the following day Saturday June 29th, he returned with two large tarps and covered both large holes with success. He was at the house this visit for approximately two hours. We received a bill from our contractor for $1761.78. Even for an after hours repair this seems quite excessive. Why should a consumer have to pay for work that was not done correctly the first time? I have no problem paying for the work that was done correct, which was on the second visit. But don't think that I should pay for the hours or drive time of the first visit. I contacted Advanced Roofing and was told that the insurance company should have no problems paying that amount, once it is explained that it was after hours. I explained that they have already said that the amount was excessive and our insurance adjuster said that they would not pay that amount.
Desired Settlement: I think that the bill should be adjusted to match the work that was done correctly, and I should not be charged for the first visit or drive time of that visit, as nothing during that visit was done correctly as to hold any rain water out.
(The consumer indicated he/she DID NOT accept the response from the business.)
Business Response: Our response is, "Thank you for your prompt payment in this matter and thank you to the BBB for helping resolve this".
BBB's Final Determination: Business offered a resolution. Consumer did not pursue further with BBB and the matter was assumed to be resolved
BBB Comments: Business Response: